Adjusters International Testimonials

The [business interruption] claim was quite intricate for it involved a hub station that had been damaged by a typhoon. ...[Adjusters International] exhibited experience in the claims process and provided Continental with the tools needed to finalize the claim.

Time and again you had the creative solution, the tough negotiating point, or the quick response necessary to keep our insurance claim on track with the insurance adjusters.

Not until we engaged [Adjusters International] did we begin to feel that our claim would be properly considered. The process of demonstrating our losses to the carrier proved to be a torturous effort, and [your team] demonstrated a high degree of expertise, resourcefulness and tenacity. During this effort, they became trusted partners. Their intensity never wavered.... They were great resources to have representing us, and I have absolutely no doubt that we would not have accomplished the reasonable result that we did without their dogged pursuit of a fair resolution.

It has been almost a year since the fire which completely destroyed one of our processing plants...I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage...You and your staff are true professionals, and the quality and detail of your work is very impressive.

We certainly could never have gotten as far as you did on both the property and the BIEE claims. There is just too much that we didn't know regarding our rights under the insurance coverage. Your knowledge, persistence, and contacts were what helped us receive a settlement that was appropriate. I truly appreciated your follow through and keeping me current on the issues. Both claims were tricky, and it was [your] understanding of the real nature of events, and your method of presentation to the carrier that prevailed.

We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement. We are glad we allowed professionals like you to handle these matters. Thank you for your hard work and decisiveness.

We were always aware of the complex issues the claim generated and the difficulty that some of them posed. Your professionalism, knowledge and steadfastness were outstanding and the ultimate result certainly met our most optimistic expectations.

Within hours of retaining your firm, your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer. ...Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure a settlement that was fair for all involved.