Adjusters International Testimonials

On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.

Certainly, the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was.

I am thrilled that I... hired [your team] to represent us in sorting through this $100 million plus claim. Over the course of the next 15 months, I never once felt that you or your team were not completely in control of a plan to recover the maximum settlement amount from our insurance carrier. All insurance policies have their “gray” areas, and ours was no exception. I must say that I was particularly impressed with you and your team’s ability to navigate through those areas and present them strategically and personally in the best light for your client. I really believe that our final claim resolution was significantly better than it would have been had you had not been engaged.

Our loss was certainly not easy to measure. ... Your experts accurately interpreted our policy so that we could utilize all aspects of our coverage, and all aspects of our loss—even those which we didn't initially recognize—were skillfully measured. Adjusters International managed to minimize the impact of a very serious co-insurance clause, which saved Gerber hundreds of thousands of dollars. Your personnel dealt admirably with the language barrier, the substantial travel time to and from the loss sites and the numerous parties involved in our loss, and eventually negotiated very favorable settlements.

On behalf of the Board of Directors, Staff, Residents and especially Myself I would like to take this opportunity to thank you and everyone in your office for the outstanding job done assisting us after our devastating fire at Brady Acres Facility. ...If we were to attempt to handle this recovery ourselves we would undoubtedly been overwhelmed. Your expertise did not leave "one stone unturned" as to the recovery of funds to completely return our building as it had been with almost no monetary impute of ours. ...

It has been almost a year since the fire which completely destroyed one of our processing plants. ...I had no idea that the documentation of our claim would become as extensive as it did. Your staff worked tirelessly to quantify the claim. I am convinced that every possible element of our loss was maximized to the extent provided for in our coverage. ...You and your staff are true professionals, and the quality and detail of your work is very impressive.

We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement. We are glad we allowed professionals like you to handle these matters. Thank you for your hard work and decisiveness.

...After everything that has happened and with a lot of hard work and endless days, we are back up and running. As fast as we moved rebuilding, it never seemed fast enough in my eyes but in reality it was a miracle we were able to save the business. My employees, family, friends, friends of friends worked countless hours to help us rebuild. In particular, I want to acknowledge and express my sincere gratitude for the fine work done by the Adjusters International team. My claim was very complex and I know I would not have done as well without your help. Craig, your expertise and negotiating skills were heaven-sent! You guided the claim process effectively, and you pushed for things in the settlement that have made a very positive impact. You and your people did a wonderful job, and I wholeheartedly recommend Adjusters International to anyone who has a large claim. ...Thank You!”

I would like to thank you and Globe for the work you did on our behalf, following the terrible fire that destroyed our restaurant. I had no idea how much research, documentation and negotiation would be involved in seeking and reaching a just settlement from the insurers but I have one now. Just thinking of how I might have attempted this effort on my own gives me real pause, because I really don't think I could have done it. Without doubt, I would not have achieved the numbers that you were able to deliver. I simply wouldn't have known how.