Adjusters International Testimonials

Certainly the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was. On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.

The persistence of the AI team as our advocate allowed us to work through the maze of paperwork required by the carrier and to expedite resolution of our claim. AI personnel were always available to meet with my staff, whether it was during business hours, late at night, or at any time during any weekend. On every occasion that the insurance company brought in an additional "expert" to minimize our claim and drag the claim process out, you countered with an AI professional who was more than able to level the playing field for us.

As the dust settled and it became clear that there was no one on our side, we began to think that maybe we could use some help. ...It became evident from referrals and your intensity and conviction that you were clearly the best choice for us. We never looked back. We cannot thank you enough for the wonderful job that you did. You were there for us every step of the way. You fought for us unwaveringly on difficult matters. You got us more than double what we probably would have gotten had we not hired you. You were worth every penny we paid you. We would never consider handling a claim of this size without you.

As a result of your work, our claim went from (the insurance carrier's) initial assessment of $2,749,525 to an agreed-upon amount of $8,232,321. Your professionalism with our carrier was appreciated and your ability to work with the limited information the school district was able to provide you was amazing. We would like to continue to use Adjusters International in the event that we have another large loss, although I hope that doesn't happen.

Based upon the recommendation by the hotel's legal counsel, Adjusters International was retained as "insurance adjusters" representing the hotel's interest. Adjusters International immediately took control of the situation, first, by meeting with the hotel consultant group and coordinating their repair plans and establishing a protocol for dealing with the insurer. Second, establishing guidelines for the insurer, their consultants and adjusters ...The primary benefit was that the hotel consultant team and general contractors were allowed to focus on the earthquake repairs instead of dealing with the insurance adjusters. Adjusters International performed their duties in a highly professional manner exhibiting extraordinary knowledge in insurance claims processing, representing and fighting for the best interests of the policyholder...

We would have had much difficulty in handling the various complex issues without your good office, and we would be more than happy to recommend you to other companies who have similar incidents in the future.

The expertise that your firm exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.

...thank you for your invaluable assistance in resolving Illinois Bell's property loss and extra expense claims resulting from the fire. Your knowledge and experience in this area are remarkable, and your diligence in pursuing the many complex issues was instrumental in helping us achieve an early, fair settlement.