Adjusters International Testimonials

I am and for the past five years have been a member of the project's Board of Directors. I am an attorney by training, and for the last ten years have become a real estate asset manager/developer. Other members on our Board include a real estate broker, a major San Francisco South Bay Area construction materials supply executive, an accounting executive, a residential real estate broker, and a paralegal. I have never before had the experience of dealing with a public adjuster, so the whole concept was foreign to me, as it was to our Board. In our Board's initial dealings with the project's insurance carrier, it became apparent early on that we required professional assistance; especially inasmuch as most Board members are absentee owners, and we all owe our association's members the highest fiduciary duty…Professionalism, empathy, consideration, compassion and competence to the nth degree; all at a very trying time. Our Board made the right decision when we hired The Greenspan Co./Adjusters International, and how grateful we all are. I'm a lawyer and as you know, lawyers rarely have good things to say about anyone other than themselves.

...number of weeks after the fire, I met with Paul. Paul indicated that he thought that your firm could help but even if you couldn’t, you would set me in the right direction. His honesty and sincerity struck me and so I agreed to retain your firm. The settlement you negotiated was at least 50 percent better than the offer that I had on the table from the insurance company. Additionally, you got your inventory crew to put together my claim and ultimately you settled that portion as well…Randy, both you and Paul were very professional and prompt. The telephone stopped ringing entirely. I was able to take care of my mother and go on with my life without ever worrying at all about my house.

...The settlement was beyond our expectations and almost three times what we thought it would be.…You got us the best result and your effort to negotiate the depreciation deduction up front was excellent. Even our bank was very happy with your services. They told me that they would highly recommend you to their clients if ever needed…We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches. There is no way we could have negotiated the settlement you did.

When I hired you, you did everything to make sure I got a great insurance settlement. All I had to do was concentrate on rebuilding and getting my life back in order. You took care and prevented every problem and issue and made this process as easy for me as possible....I am so thrilled with the service I received in the past few months and absolutely amazed at the settlement. In the end, I could have paid three times what I did and it still would have been worth it to hire The Greenspan Co./Adjusters International. Again thank you for making my claim as stress-free as possible and even bigger thanks to you for the awesome settlement.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one...You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.

...Through The Greenspan Co./ Adjusters International I was able to repair the building, purchased new equipment, update the energy usage and get rid of years of rerouted and unused wiring and streamline the system. The Greenspan Co./Adjusters International was responsible for getting me almost 100% more than was originally offered by the company experts. Mr. Tibert and his team of equipment and building experts overwhelming showed the company the true costs and the result was my business is back in operation without a loss of a single customer.

Looking back, it seems like we went through a baptism of fire, trying to get a fair settlement from Republic. But personally, through it all, I hung on to you, knowing in the end you would win the battle for me. And you did…You are an expert and a professional-and I thank you and appreciate your never-ending drive and determination to help me get the best settlement possible.

I am the executive director of the Historic Core Business Improvement District; an elected property based organization representing 150 properties in a 12-block area of downtown Los Angeles. Handling this matter myself was not a difficult task for me, since I am a former in-house trial attorney for Hartford Insurance Company and my present job requires the oversight of major development projects. My experience in business and law, however, gave me the wisdom to hire a professional to handle this loss. The most amazing aspect of the settlement is that even with my knowledge of the insurance and construction industry, the settlement amount was 100% above my estimate of my loss. Further, The Greenspan Co./Adjusters International also handled my tenants' losses, and instead of creating a conflict of interest as I expected, it created more harmony and a better working relationship with my tenants. My tenants did not have the feeling I was doing anything behind their backs since we all had the same adjusting company. In conclusion, The Greenspan Co./Adjusters International was professional and delivered beyond my expectations.