Adjusters International Testimonials

Immediately after the fire was contained, I called our insurance agent…but he was too busy to come to inspect the damage that day…Enter Mr. Ken Crown. We have found Mr. Ken Crown to be a very sincere and honest person. I realize now that his stamina and diligence in accomplishment were beyond expectation. Ken is very knowledgeable about his profession and he was most helpful.

He went 'out of his way' to have the 'personal touch' in representing your company. The extra phone calls; the prompt responses to our inquiries; the follow up "progress calls" all gave me a sense of security in not having to worry about the one more 'iron in the fire.

Welcome to the side of the insurance industry they never show in their ads! If you have never had the experience of trying to collect on a large insurance claim before I am sure you do not realize how badly you need the help of an expert like Bill Greenspan. It's easy to think 'I've been a good customer and paid my premiums for years so now those good folks will rush to my assistance just like in the ads.' Well perhaps...but let's look at the economics. After all economics and law are what drive and shape the behavior of businesses.

When my commercial building in Yuba City, CA was damaged by fire, I had no idea what would be in store for me. Little did I know my insurance company was going to only offer $107,000 to repair my building. Kyle assured me your company would do everything in its power to help me. Kyle’s confidence and knowledge of insurance helped me make the decision to retain your company, and I’m glad I did. You quickly discovered my insurance company retained the wrong expert to determine the Fair Market Value of my building. It was satisfying to see my insurance company, a company who first bullied me, get a dose of their own medicine when you demanded they retain a proper, qualified expert. You then met that expert on site, assuring he did his job correctly, which generated an accurate appraisal and that caused the insurance company to remove the co-insurance penalty they incorrectly applied to my claim. In the end, your knowledge and persistence paid off because the insurance company agreed with you., which then increased my claim from $107,500 to $350,000, my policy limit. Your company delivered on its commitment to help me and I can’t thank you enough.

We are in the Hotel business, not the fire loss business. The Greenspan Co./Adjusters International is. What they do all day everyday is work with insurance companies and due to their fee structure, it is their best interest to make the settlement offer as large a number as possible. Once the process began, The Greenspan Co./Adjusters International kept us informed as to progress, had lengthy conversations with the insurance company, produced a steady flow of documents for payment, and ended up in the final negotiation with the insurance company for a win-win for our company and The Greenspan Co./Adjusters International...It's no fun hassling directly with an insurance company, you've had enough troubles, you don't need more.

The Greenspan Co./Adjusters International took the stress out of my hands and took charge of all that needed to be done. I saw first-hand how you very adeptly navigated my claim through the complex world of insurance always staying two steps ahead of the adjuster. Ultimately, the settlement achieved by your efforts was almost 2.5 times the initial offer. I am glad I had you on my side. I could not have done it alone.

You were there from day one and that was reassuring. You were very thorough with your investigation and working up our loss. Without your services we never would have been able to make the settlement as quickly and smoothly as it went. It was a relief for us to know that you were handling it and we never had to really become bogged down with the settlement. Thanks to you we were able to put our energy into reconstruction and running our business.

At first I was doubtful of the need to hire someone to help me get the money that was our due. It was the best business decision we had made in a while.