Adjusters International Testimonials

Our firm has been building luxury custom homes in the Central Oregon, SW Washington and Portland Metro area for eighteen years. Towards the end of construction a devastating fire destroyed the Thompsons Home. The day of the fire I reached out to the members of a building networking group I belong to and was referred to The Greenspan Co./Adjusters International. Although I am competent in business and construction matters, retaining The Greenspan Co./Adjusters International at the onset was the right thing to do. There were complicated issues at play such as coinsurance, reporting of values, scope of damages, damages to uninstalled items, soft costs, and matching of finishes. With your background in insurance and the support from your team of experts, The Greenspan Co./Adjusters International negotiated an unbelievable settlement. You doubled the original offer.

When our Oxnard location burned- a total loss- we were surrounded by adjusters wanting to talk to us. We were told by our insurance company not to talk to them. Needless to say we were very confused. We didn't even understand the coverage we had been paying for the last twenty years. From all the confusion emerged Jerry from your office who explained to us our options, and quelled our fears about how to proceed. His professionalism, along with his associates, was just the beginning of what turned out to be an incredible learning experience. Throughout the process your team was always professional, but most of all patient in answering the many questions I posed- sometimes the same one again and again… I am confident that had we not brought you on to our team, we would have left hundreds of thousands of dollars on the table. Your fair commission was worth every penny.

Though I have owned several homes, I am not a contractor, and the many ins and outs of construction were somewhat mysterious to me. Since this was my first, and hopefully last fire, I am also unaware of the subtleties of negotiating with a reticent insurance company. These two elements would have made my claim to Safeco a walk in the park for them. It would have left me with tens of thousands of dollars less that I now have recovered, thanks to the diligent work of David Verbits, who was my advocate during this extremely complex process.

It took approximately six weeks of frustration and wasted time after my fire to realize that I needed help in dealing with my situation…Engaging your services was one of the wisest business decisions that I’ve ever made. There is no doubt that you were able to recover more than I ever could have on my own.

...We will now have the means to rebuild and reopen our restaurant to the relief and satisfaction to all of our employees and our loyal customers who have stayed in contact with us over these months.

You guided me every step of the way through the difficulty process of scoping the damage, identifying the code upgrades, obtaining loss of rents, and applying the insurance policy in a manner to maximize the insurance policy benefit. You negotiated an excellent settlement on the repairs. I was able to recover more than I would have on my own. Thank you. You folks know your stuff.

Betty and I were just talking about it the other day and both agree that the scope of the whole adjustment was enormous and we feel that you were able to do much more than we were even aware needed to be done. We know you got us a much better settlement than we would have gotten on our own. And your understanding of the whole process helped to speed up the process.

Without his (Dow’s) help as my advocate, I suspect the settlement figure would have been about half what I eventually received. Additionally had he not been so effective in pushing things through, I suspect the insurance company might have been rewarded by my giving up too soon. I discovered The Greenspan Co./ Adjusters International through an internet search and made a phone call, which I expected would mean leaving a voice mail and hearing back several days later. But to my surprise a very competent and caring person took full details of my situation, and both you (Dow) and Clay on site to meet with me the very next day! Please express my genuine thanks to your whole team.