Adjusters International Testimonials

Our home of nearly 20 years was lost. Each part of the house, filled with so many fond memories, so many objects that held meaning for us, all now gone. Needless to say, we were stunned confused, bewildered, full of grief and vulnerable…We felt that we were meeting with someone who truly cared, who truly wanted to be helpful. We experienced Blair as warm and comforting. His kind sense of humor was much appreciated at this difficult time. He was, as Jillian remarked, like a ‘soft place to land’…Understandably, insurance companies and those they insure may differ on what a fair settlement might be. Dudley has been our stalwart and assertive advocate, insistent that things be fair and done correctly, treating our situation as if it were his own. It has felt great to feel that such a skillful negotiator has been in our corner. We certainly could not have done the job on our own, both because of our lack of knowledge regarding so many factors involved in the process, and our emotional state – not to mention the fact that, both of us being in business, the demands on our time and energy would have been overwhelming…We are now rebuilding our home. Though it remains difficult to let go of our attachment to what we have lost, thanks to the hard work of the Seattle branch of Adjusters International, we now have the resources to create a new home, which we think we will come to love as much as the other. Dudley and the team will continue to shepherd us throughout the process until it is completed. They have stood up for us. They have been fair and clear and professional. They have calmly guided us through what felt to us like stormy and overwhelming seas.

As a property manager it has always been difficult dealing with these issues. Now that we have you to assist us with our claims we know there is no challenge we cannot face without confidence. You have become a feather in our cap that is invaluable as a property manager.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.

You were right; I should have hired your firm immediately after my fire loss…Jody spent a great deal of time in detailing to the Nth degree all of the personal property items that were in my home. Through her efforts and your excellent negotiating skills with the Farmers adjuster, Sharon Sims, The Greenspan Co. / Adjusters international ended up securing an additional $121,000 on top of the $48,000 that Farmers Insurance had originally measured my personal property loss to be.

In May, a fire erupted in one of our tank farms in excess of 2 million gallons of tank cooperage, in addition to substantial filtration equipment, critical electrical, refrigeration and process piping infrastructure. Given the magnitude of the loss and our inexperience of handling a claim of this nature, we felt it important to employ the assistance of professionals in this field...After interviewing a number of firms that work in the area of insurance recovery, we selected The Greenspan Co./Adjusters International...We appreciate the manner in which The Greenspan Co./Adjusters International took the lead in handling our claim. It allowed us to focus on running our affairs in the ordinary course of business while The Greenspan Co./Adjusters International worked in the best interest of our company in dealing with the insurance company. Given the outcome of our claim, we would not hesitate to recommend The Greenspan Co./Adjusters International to anyone who needs assistance with an insurance claim

I remember well when your father came out to our office to help settle with the insurance after our big fire. We certainly appreciated how quickly he responded, and the wonderful, dedicated service we received from him.

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

We sincerely believe that we would not have received anywhere near the satisfaction for all of the time and money we had put into remodeling the house had it not been for your assistance. Further, your guidance on developing our contents' list was invaluable, and your ability to prepare materials to the adjuster's requirements certainly helped expedite the process.