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After several meetings with the adjuster from the insurance carrier you came back with a settlement proposal that far exceeded any of my expectations. You got my roof totally replaced and four temporary tarps paid for...Furthermore, you took the time to evaluate my policy and found a provision which nobody had told me existed. The Tran family will be eternally grateful for the great job you did on our claim and taking us from a position of desperation after the tornado hit us to one of hope where we can now rebuild correctly with enough money.

Tommy Tran

The roof of our house blew off due to 80 mph winds from a tornado. We lost our electricity and water was coming in through the ceiling fans and lights. [Your public adjuster] came to our house at 8:30am the next morning. By that evening there was a tarp on our roof and all the wet carpet was removed. He found us an apartment to stay in with great accommodations until our home was ready. [Your public adjuster] kept my husband and I in the loop so we were aware of the progress of all repairs and that we received all the monies due to us.

Marilyn & Barry Dubin

We never dreamed we would arrive home to see water pouring from floor-to-floor, through every recess light, effecting one-third of all rooms in our home with water damage. Your team secured estimates... and inventoried all our damaged personal effects; our electronics and fine art collection were removed and inventoried. Your assistance saved us countless hours of time and stress. If we had not hired you, we believe we would have never received a settlement near the value of the repairs and replacements.

Susie & Chris Marentis

After the insurer and their team of experts denied a significant portion of the emergency costs, I turned to [your firm]. [Your public adjuster] was creative in coming up with valid ways to increase our settlement for this portion by pointing out policy language and entitlements the [insurance company's] adjuster neither offered nor made us aware of... At that point, we knew having an expert on our side was well worth the small price of admission...I could not imagine how others would proceed without the knowledge and force to keep the process honest.

John C. Harte

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with [your firm] to our final dealings last week we have had the pleasure of dealing with consummate professionals...The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed.

Steven R. Chew, D.D.S.

The Boles fire in September 2014 is one I’ll never forget. It was the most horrible thing to ever hit Weed, CA. Over 100 homes and buildings were lost in this fire. You and your team took so much pressure off of me and my family. Your persistence with our insurance company in getting them to understand the quality of our home, its surroundings, and the items they missed in their evaluation resulted in us getting our policy limits paid. As a Police Sergeant, I was already a busy man and knew I would need the help of professionals. By retaining [your firm's] services, they were able to maximize my recovery. I couldn’t be happier!

Steven Shannon

Our home burned completely to the ground in a wildfire that took out 39 homes in our small community... Throughout these months we have been fairly and professionally treated and have received a far better payout than originally offered by our insurance company. [Your firm] has been a truly comforting light in all the turmoil of rebuilding our lives after this devastation.

Karen Marshall

I was initially thinking that I could handle it myself...being an attorney and negotiating was what I did for a living. Little did I know! Once I sat down with you and you explained the entire process and showed me your firm's work product, I realized I was in way over my head... Any prospective customers would be crazy not to get you involved right away. You and your firm took a tremendous burden off Annie and my shoulders and we are grateful that we made the right choice in hiring your firm.

Arthur Pollock
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