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Prior to the fire that destroyed my mom’s home on Lake Michigan, I did not even know that advocates for the homeowner existed. In retrospect, I do not know how an individual could deal effectively with a fire in the absence of an advocate, especially a good one such as you. You were always prompt, courteous, and thorough, and your advice was spot on. Fortunately our lives have returned to normal, and in the relatively short period of just six months. I am convinced that this would not have been possible in the absence of your expertise and kindness.

Sharon Carter

[Your firm] delivered far more than expected. By completion I had a nearly brand new house with the best accommodations during the build. [Your public adjuster] was always on top of the situation to absolutely minimize my necessary involvement...they recover far more than what you could do on your own so that you are still way ahead financially.

David J. Robinson

We had only been in our new custom home for 3 weeks when the unthinkable happened...[and] was destroyed by a fire. Our home was our livelihood, our place of peace, and our largest financial asset. As a business person I was not about to turn that over to clearly unqualified individuals and simply accept less than I was due. You proved that your firm can and will show top financial value and the assurance to get the dollars due and be indemnified for our losses. You fought for us and maximized our settlement on every nook and cranny of the policy.

J. Paige Dodson-Sneed

Your staff took control, and laid out a plan of action; from recovery of essentials, temporary housing costs, and estimating the damages to our home...The inventory was smooth. Everything was counted. Pricing by your office staff was precisely done according to actual replacement cost at today's prices. The New Jersey shore is still suffering from Sandy. There are news briefs daily of victims not being treated fairly by the insurance companies. We are lucky to be settled within just over a year from the event...Thank you so much for making this happen for us.

Dennis J. Cotter

Had I accepted my insurance company's ridiculous settlement offer, I would have been left with a patched-up home with mismatched cabinets, a chronic mildew odor, and thousands of dollars of concealed damage that would have eventually needed repair at my own expense. With your diligent work, my home is again in excellent condition. You and your construction experts identified numerous areas of damage that the [insurance company] adjuster overlooked. You ensured that I received all of the benefits that I was entitled to under my insurance policy, including items that I never even thought of myself.

Louis Wilen
Homeowner

[Your public adjuster] was instrumental in retaining the value of our home after the storm. He offered superior service and walked us through each step of the claim process. His assessment of the damage was thorough and far exceeded the assessment of the insurance company, allowing us to fully recover the [hail]storm's damage. He was persistent when dealing with the insurance company and continuously fought for top dollar on our claim, enabling us to use contractors with whom we were comfortable.

Dan and Bridget Katz
Homeowners, Denver, CO

After a horrific hail storm last summer, it was clear to me that my roof had been damaged. I was very much concerned with the hassle of filing a claim with the insurance company and dealing with them...[Your public adjuster] got right on this matter and ultimately secured a settlement which provided me with the funds necessary to replace the damaged roof...The entire process was calmer, nicer, and more professional than I had anticipated. I appreciate all of your work on my behalf.

Jeffrey W. Ochsman

Thank you very much for the service your company provided for me in dealing with my reluctant insurance company on my claim for hurricane damages to my Florida home. Your regional manager was knowledgeable, informative and persuasive. I don't think that many people could have accomplished what he did with my insurance company's adjusters and be as successful as he was.

Robert H. Plante, Sr.
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