Adjusters International Testimonials

Your knowledge of the legal and contractual requirements that an insurance company must follow, your constant reminder to the adjuster of these obligations and team work resulted in an extremely successful resolution. I am glad we retained your firm. The fee of 10% that you charged for your services were nominal in comparison to the results. Your settlement resulted in more than two and a half times the original offer from the insurance company.

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer’s adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss…With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition…The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

...We lost 30 units at a brand new 237 unit apartment building two days before it was scheduled to open. It was a devastating setback…Thanks to your expert handling of our insurance claim, we were able to recover almost three times the amount our insurance company originally offered. You and your team were always there advocating on our behalf and navigating the claim through the numerous coverage issues. Your wealth of knowledge was invaluable in helping us get back on our feet. Without your involvement, we would not have recovered as much of our losses as we were with your assistance. Your company’s fee was well-spent on our part and well-earned on yours.

Through the months that ensued, meeting and working with you and others of your team…we were most thankful for your efforts in interacting with the army of insurance consultants relative to the coinsurance, depreciation, and extra expenses items. Best of all, you were able to negotiate a settlement that was greater than three times the $2.5 million that the insurance underwriter had originally reserved for payment of the claim.

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

Macerich Property Management Company recently sustained a loss of over $1.5 million resulting from a fire at one of its shopping centers. We retained the services of The Greenspan Co./Adjusters International, and specifically Paul M. Migdal as its representative adjuster, to represent us in the presentation and negotiation of our insurance claims. Mr. Migdal and The Greenspan Co./ Adjusters International represented us with great professionalism and we are extremely satisfied with the results obtained.

As you know, in addition to my background as an investor and developer, I am a lawyer and fairly well-versed in the nuances of insurance coverage and insurance case law. During my career, I have been exposed to some complex insurance matters. This case however, took the prize. It involved extremely complex, multi-layered coverage issues involving fire major property carriers, two E & O carriers, insurance program administrators, and highly technical reconstruction issues and the ultimate settlement was over 300% of the amount that the insurers argued that we were entitled to. Your team were arm-in-arm with the architects, engineers, coverage counsel and the ownership to ensure that the process was driven to a successful conclusion. They were intelligent, experienced and committed to the best result for the client throughout their involvement.