Adjusters International Testimonials

We took the time to do our due diligence and it seemed that the name Adjusters International kept coming up. Although one would like to think that their insurance company would do everything to help, practical business sense suggests that once one has a fire, they move from the asset side of the ledger to the liability side. I felt that our interests would be best served with an advocate on our side. Enter bulldog Drew. You were relentless in your pursuit and prosecution of our claim. It is clear that your knowledge of insurance and your practical experience lend themselves to securing the best settlements for your clients. The team that supported you was exceptional. You were always there with the answers when we needed them. You were our bulldog. In the end, the settlement reached was beyond what we expected.

As the oldest real estate firm in San Francisco, we have seen our share of damage to our own properties as well as those that we manage for others. Although we have run into other public adjusters, you and The Greenspan Co./Adjusters International team are steps above all the others. Your attention to detail combined with years of experience gave me confident and reassurance that our claim was going to be successfully negotiated with our insurance carrier...In the end there is no doubt in our minds that you collected more than we could have done on our own. Your fee was well worth it, and paled in comparison to the increased adjustment you were able to obtain.

We took the time to do our due diligence and it seemed that the name Adjusters International kept coming up. Although one would like to think that their insurance company would do everything to help, practical business sense suggests that once one has a fire, they move from the asset side of the ledger to the liability side. I felt that our interests would be best served with an advocate on our side. Enter bulldog Drew. You were relentless in your pursuit and prosecution of our claim. It is clear that your knowledge of insurance and your practical experience lend themselves to securing the best settlements for your clients. The team that supported you was exceptional. You were always there with the answers when we needed them. You were our bulldog. In the end, the settlement reached was beyond what we expected.

You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.

You immediately brought in the contractors to assess the damage. You had your people do some quick emergency work so the rest of the building that was only partially damaged could continue running. This made the tenants very happy, as it did me. I did not lose those tenants because of your quick and total control of the situation. Later, you achieved a settlement figure that allowed me to rebuild the building and comply with all the code changes. You settled my Loss of Rents at a figure that allowed me to not lose any rent and allowed me an extra month to rent the property once the building was completed.

Your company quickly got us a repair estimate, presented it to our insurance company and had our claim settled within thirty days of the fire. We know this was a quick settlement because we have seen other people’s claims linger for months. Not only did you get us a quick settlement, you got us all of the money we needed to make the repairs and bring our building up to code. You also got us a fine result on our Loss of Rents.

We greatly appreciate your professionalism, knowledge, and experience that have assisted us in the preparation of the claim and through our recent negotiations with the insurance carriers. It is clear to us that without your involvement we would not have received the 'fair' settlement that was concluded in December. The team you assembled (Gary Johnson, Jim Warren, and Paul Migdal) brought extensive experience to the table during a time when it was critical. Without this experience, we would not have been able to make it through the catastrophe in the manner we did.

After spending some brief time with representatives of The Greenspan Co./Adjusters International, I realized that it was in the best interest of the insured to have good representation. I was under the impression that our insurance company would provide such representation. But it didn't take long to find out that the carrier doesn't always act in such a manner. The Greenspan Co./Adjusters International provided a tremendous relief to the paperwork and accounting burden that comes with any substantial loss. They are extremely knowledgeable about claims processing, adjustment, policy coverage, and limits. They were always available for consultation, and provided documented correspondence and adjustment accounting for the insured's records, and were even more diligent in getting proceeds checks written in a timely fashion.

Since this storm we have learned how important it is as property managers to have a plan in place for our owners when a catastrophe like this hits. Having the Greenspan Co. / Adjusters International on call at all times to immediately respond helps us to stand above the competition in ensuring our clients their properties are in safe hands.