Adjusters International Testimonials

I have been an active real estate developer, investor and property manager for twenty five years, but had never before utilized the services of an insurance adjuster. Insurance claims are a necessary by-product of managing a large inventory of real properties and I had always, in the past, handled these matters myself. I will not continue to make that mistake. Your company was professional, knowledgeable, aggressive and extremely thorough. I could not have been any happier with the quality and result of your work.

Most importantly, Apartment & Condominium Concepts Unlimited, Inc. has recovered more insurance money for their clients through the efforts of Adjusters International than we ever would have been able to collect had we tried to adjust the claims ourselves through the Adjusters of the individual insurance carriers. The time which your personnel have spent with my Property Managers in dealing with very sensitive issues has been greatly appreciated.

You were on the scene immediately both assuaging our concerns and dealing with our emotions and fears. Although I started the process myself, I clearly could not get it done in an expedient manner or in the manner which you handled our loss. You handled our loss professionally, expediently and with great care, constantly keeping us in the loop of important information… You negotiated a settlement that was exceptional and allowed us to rebuild the project in the manner that it should have been.

As the old adage goes, a company is only as good as its people. From the inception, Bill Greenspan took the lead in selecting a professional team of experts from within his company to evaluate and nitpick our insurance policy, prepare detailed inventory of business and personal property and retained a construction consultant to establish the scope of work and assist in determining the cost of the physical rehabilitation of the fire damaged structure. It would be naïve to assume that the insurance carrier has its client's best interest at heart and is prepared to offer him the optimum settlement for his loss. You need someone like Bill Greenspan and his team of experts on your side to pull for you, to prepare, present and negotiate your claim.

Without your expertise and tenacity, we would have never settled this claim. Dealing with an insurance company is no easy task! Your ability to refute the insurance company’s attempt at reducing our claim was instrumental in maximizing our recovery…Only after retaining The Greenspan Co. / Adjusters International, did the insurance company recognize that they would not be able to take unfair advantage of our position. You were successful in negotiating a fair and reasonable settlement which initially seemed impossible.

This was a difficult case because a question arose as whether any coverage did in fact exist. Your agent, Gary Johnson, achieved a recognition by the insurance company of liability and in addition an excellent settlement of the damage involved - by a careful analysis.

Despite a difficult stance taken by the carrier you were able to secure a limit of policy settlement within a most reasonable time frame. It took much time, effort, and a thorough knowledge of the claims business to secure this result. You conducted yourself in a very professional, aggressive and positive manner throughout the difficult negotiations, keeping me well informed at every step. I have had experience with a number of fires and adjusters but never have I been so pleased with an adjuster's performance.

I offer you my sincere gratitude and thanks for representing our interests so diligently…Throughout the difficult process…you kept a clear focus on all of the tasks necessary to succeed. I thank you for your diligence and professionalism.