Hotels Testimonials

You and your firm were professional and competent in preparing the packages of information needed to resolve the claims. You were also very responsive to the many meetings required to help conclude this in a timely manner.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.

W. David Little, Director Risk Management
Hilton Hotels Corporation

We retained your company and from the day you got involved you worked tirelessly on our behalf. As a result, you were able to settle all portions of our claim and have it paid to us in full in less than ninety days from the date of the fire. You kept is in the loop, you explained everything about the process and what you recommended we do. We never felt that we were not part of the process and as a result, we were comfortable with you and your team from the start.

Mizpah Hotel

We were quite confident after the fire, after speaking to our insurance agent, that there would be no problem in receiving rapid payment and making repairs quickly. As construction of the manor was just completing and the original contractor was on premises with all of his invoices available, what could be the problem? We soon found out. Although our insurance company had assured us that our recovery would be rapid, their response was anything but. We soon found ourselves besieged by problems and our insurance company and agent were of little or no help in resolving these problems. Although they promised us that help would be on the way, it never arrived…Although we were skeptical about you at first, once we met with you, we were convinced that you could help us immeasurably. You justified our faith in you at every turn. From the first day of your involvement, you 'took over the situation' and allowed us to get on with our efforts to restore the Reed Manor promptly. You worked with our insurance company to establish liability, garner advance payments, and secure agreements concerning the adjustment in writing very quickly. You were tireless in your investigation of our loss and whenever we had any questions whatsoever, you were available either at your office or at your home to go over any issue no matter how small…There is no question in our minds that retaining The Greenspan Co./Adjusters International was essential in allowing us to recover from our fire loss. The cost of your services were more than justified by the results of your actions and the subsequent dollar recoveries.

Monte Reed
Reed Manor

Having never had a major claim, I have no doubt that you probably increased our settlement by at least 5 times, from what I could have done alone. Their little dance of denial at the negotiations yesterday was downright comical, and I would have laughed, had the numbers not been relatively large for us. It just goes to show, when you want it done right, call in the experts.

Robert L. Yoder, AIA
Schooner Inn

On behalf of everyone here at Bob Stupak's Vegas World Hotel & Casino, I would like to personally thank you for the support and effort that your company, and especially you, have given to Vegas World. Your courtesy and professionalism in dealing with our company have not gone unnoticed.

Andrew S. Blumen, Director of Operations -
General Counsel
Vegas World Hotel-Casino

The Greenspan Co./Adjusters International saved Sundance many hours by doing the necessary research and calculations. Your follow up and negotiation adeptness proved to be invaluable for settling our claims with the insurance company. It was through your abilities and aggressive approach to the Insurer that we recovered the maximum amount due us under our policies. The Greenspan Co./Adjusters International is amongst the best in ability, professionalism and reasonable approach in resolving difficult matters.

The insurance company tried to penalize us for doing everything in our power to mitigate our damages. The Vericlaim Adjuster was pleasant at first, but was very schooled and experienced in doing his job as he is tasked to do: to minimize the claim throughout the process…Fortunately, your firm succeeded on negotiating a fair and reasonable settlement with experience and tools that we do not have at our disposal…We appreciate the policy knowledge, detailed analysis and information that you provided us with which allowed us to make important business decisions relating to which path we wanted to take with our claim. We certainly did not realize the finesse, skill, and strategy necessary in the claims process to lead to such a successful resolution…Most importantly, it does come down to dollars in the end…You were able to successfully negotiate a settlement that was hundreds of thousands of dollars more than the insurance company initially offered.

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