Adjusters International Testimonials

I did not know what to do, so I hired you and The Greenspan Co./Adjusters International to take care of my claim. I greatly appreciate how you handled the case; you did an excellent job using a very methodical approach. Whenever I had any questions, you had a very clear and understandable response. You exactly knew how to make things run smoothly and efficiently.

There were two principal areas in which you excelled, they were - 'Communications' and 'Results.' I was informed timely by you or your associates during every step of the adjustment process. You always returned my calls within a reasonable period. The results were the checks received - an amount which without your assistance would probably have been significantly less.

We consider our settlement to be very good and appreciate the efforts of yourself and other adjusters and estimators who assisted you in the preparation and support of our claim. Your assistance enabled us to settle our claims promptly and in a fair amount.

Most importantly, first the National Hotel recovered more insurance monies with your guidance and support than had we decided to resolve the claim ourselves.

We have used Adjusters International on four separate occasions and have been impressed with their timeliness, professionalism, technical expertise and follow through.

We renovated the Osborn Building in 1986 and had it added to the National Historic Registry. The fire was devastating and we were faced with losing all the tenants as well as the difficulties in repairing a historic building. Dave suggested that the insurance company would under-estimate the loss, as they did by over 50%. Having you direct the contractors as to what was necessary to repair the building, retaining an engineer on our behalf to identify the problems in reconstruction and providing a detailed breakdown of all the errors in the insurance company’s expert’s scope of repairs, resulted in a recovery of over twice what was initially offered. In the beginning we were concerned about the cost of your services. As it turned out this was the best decision we could have made. Without you, we would not have recovered as much as we did. In addition, you saved us the stress and time of doing the work. We can only suggest to others that are faced with a major insurance claim, that they retain The Greenspan Co./Adjusters International; it will be the best decision they ever made.

Your wealth of knowledge of our insurance policy was crucial in developing a successful strategy to deal with the many phases of our claim. There is no doubt in my mind that your extensive reconstruction experience added a great deal of additional value to the final scope of repairs that you were able to negotiate on our behalf. Your knowledge of the proper methods used to completely replace fire damaged materials, and removal of smoke residue as well as addressing water related mildew problems allowed us to fully restore the Hotel and Restaurant. When our insurance company adjuster attempted to penalize our recovery on the Business Personal Property Claim, and Building Claim, your ability to completely eliminate our (90%) ninety percent Co-insurance penalty was truly remarkable. You were instrumental in helping us through a very complex and time consuming task that absent your involvement would have undoubtedly resulted in a substantial financial loss.

Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.