Adjusters International Testimonials

...you were extremely helpful in handling the claims on behalf of the Client, from reviewing the policies, attending site inspections with the insurer's experts, attending meetings with the Client and assisting in quantifying the actual and potential losses. Your team conducted themselves with extreme diligence, integrity and absolute professionalism. With the assistance and guidance of these professionals, Mauna Kea Resorts reached an amicable resolution with the insurer.

As a lawyer, a career labor negotiator and an author of a text on that subject, I thought I was up to the task of working out a settlement with the insurance company that would provide me enough money to do the job. Wow, was I wrong!...I soon realized that the complexity of ascertaining the true cost of construction, putting it in the form that insurance companies were used to looking at (Xactimate), and cajoling the insurance company to open the purse was well beyond my competency and experience… The Greenspan Co. / Adjusters International was able to achieve a settlement with the insurance company that was approximately 75% more than we would have received had we accepted what the insurer originally was willing to pay. We were happy to pay the commission…I learned, after the fact, that the process would have gone even better had we brought The Greenspan Co. / Adjusters International on board from the very beginning rather than after the insurer had made its initial determination of the amount it would pay…When a homeowner or a business owner has to face off with an insurance company without the help of experts, it’s not a fair fight. One needs to have an expert speaking for him or her. These folks are pros. What was particularly interesting to me was that Ken and his team didn’t approach the insurance company in an adversarial way. It was always in a conciliatory and cooperative manner, and it was clear to me that such an approach yielded much better results than a combative or adversarial posture. Moreover, they spoke the same language and understood the same rules as the insurer’s adjuster…We couldn’t have done this without them.

Macerich Property Management Company recently sustained a loss of over $1.5 million resulting from a fire at one of its shopping centers. We retained the services of The Greenspan Co./Adjusters International, and specifically Paul M. Migdal as its representative adjuster, to represent us in the presentation and negotiation of our insurance claims. Mr. Migdal and The Greenspan Co./ Adjusters International represented us with great professionalism and we are extremely satisfied with the results obtained.

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.

The quality of service led to the most expeditious resolution I have ever experienced and a phenomenal result…This personal experience of mine and you and your firm's services demonstrated the reality of expertise, rather than that of so-called 'experts' that I regularly see in my law practice…Obviously your customer service is consistent no matter the size of the claim. I will conclude by saying that the fee charged was so reasonable that I feel I took advantage of AI, always a good feeling for any attorney.

I understand from professional and personal experience what a tragedy the loss of one's home can be financially as well as emotionally. I also understand all too well the difficulties as an insured can encounter when dealing with one's own insurance carrier. You quickly learn that the allegiance of the insurance company is to its shareholders, not to its insured. I believed at the time of my fire loss that even with all of my professional experience either my family or my law practice would suffer immeasurably if I tried to adjust the loss myself. I also believed The Greenspan Co./Adjusters International could help me maximize my recovery with the limits of my policy. Now that all is said and done, I am happy to say that I was right. The Greenspan Co./Adjusters International's help and caring made our marriage, and our children's lives, much less stressful than it otherwise would have been. Every person at The Greenspan Co./Adjusters International who worked with us did a professional, top- flight job. I have recommended The Greenspan Co./Adjusters International to a number of friends and clients who have suffered their owns losses over the past five years, and will continue to do so, just like the Tanzer-Frank family who almost thirteen years after you adjusted their loss, still speak of you as a friend more than a business associate.

The State Bar had a fire loss on October 5, 1986 in Los Angeles... The Greenspan Co./Adjusters International was highly recommended and we engaged them to be our representative. The fire loss was originally estimated at $500-600,000. It has been settled at over $1 million. It is only due to The Greenspan Co./Adjusters International's diligence, attention to detail and motivation to represent the client's best interest that the amount collected reached this mark.

You helped bring structure and sensibility to what would otherwise have been a chaotic situation. I appreciate the professionalism with which you approached representing City Freeholds, and I am amazed at the amount of detailed work you went through to construct a credible claim. City Freeholds is surely grateful. Personally, I appreciate the leadership role that you played in negotiating so many important aspects of the claim.