Adjusters International Testimonials

From the first phone call we got from Ken Crown in December till now, your guidance and assistance have been such a comfort to us. This situation felt daunting to sort through ourselves, and we are confident your team has been able to help us reach a best-case conclusion with our insurance company. Your conversations with us and your negotiations on our behalf have been so important throughout this whole process. Working with your team has been worth every penny in our opinion, thank you so much for all of your expertise and willingness to help us navigate this entire process.

After suffering a major roof collapse to our manufacturing and showroom facility in Kansas City, MO our focus was restoring our business and retaining our existing customer base. During our time of need, we turned to The Greenspan Co./Adjusters International. You explained what we would be up against in recovering from our insurance company and how The Greenspan Co./Adjusters International could help by representing our interests and putting the claim together. The Greenspan Co./Adjusters International delivered. I was able to refocus my efforts on our business while Kenny took charge of the insurance claim. In the end, The Greenspan Co./Adjusters International was able to resolve my claim timely, successfully and for a substantial amount more than what the insurance company initially offered. We are forever appreciative of your efforts.

Our dad had a vision buying property in Valdez, Alaska and he did so on a handshake and drew up the plans for the hotel on the back of a brown paper bag. We have been here for 50 years and certainly one of the hardest things we’ve ever had to do was watch dad’s dream burn down. We realized that we were in over our heads. So I reached out to Drew and Adjusters International. We never looked back. His adjusting team, estimating team, forensic accounting team, and inventory team all descended on our little town making us feel incredibly special—almost as if we were his only client. He overdelivered on his promise to us. Drew and Tim were always a bright ray of light. We were able to focus on rebuilding the best hotel possible. You were one of the best investments we ever made in our lives and we are certain you earned your fee many times over.

First, we are certain we would have never, as individuals, been able to collect the dollar amount your experts were able to recover for us. Secondly, and probably in the long run, the most valuable service you provided us was protecting us from an emotional roller coaster ride I’m not sure either of us could have survived. In our opinion, any one who sustains a fire loss amounting to any significant amount who tries to settle that loss without the help of a public adjuster is just plain crazy...

In the end your team achieved a superb settlement that was over 4 times the insurance company's original offer. Your team's skills, attention to detail, and persistence in dealing with a rogue carrier resulted in us getting this claim resolved at an amount exponentially greater than we could have achieved on our own.

On behalf of Affordable Housing I would like to thank you, your team and your company for acting so professionally and courteous throughout the whole claims process. Loosing a house in a fire can be very stressful, but from the first moment [your team was] directing my partner and I with every move
and taking most of the burden away from us... It was really great working with you, and I would be glad to talk to any prospective clients about the details of services and support you gave us, thank you.

Looking back on it, I can see that the first few days after a fire there are several decisions that no one should face without a professional firm. The subsequent work your team performed by bringing in engineers, contractors, and appraisers was invaluable and something we could never have accomplished as quick and effectively. I was very impressed with your professional service and I would not hesitate to recommend your company to anyone who might incur an insurance loss.

I want to take this opportunity to commend you and your firm for the job you have done on the several files handled by your office over the last year... I look forward to continuing the good working relationship that our firms have maintained for the benefit of our mutual clients.