Adjusters International Testimonials

Your organization relieved me of many details and frustrations of what was a new experience for me - and hopefully my last in having my business destroyed by fire…Our accounting records left a lot to be desired as far as organization was concerned…but it was through your company's assistance, persistence and literally helping us to dig out the needed information that we were able to put a claim together. We have come to think of your organization as family.

I can't believe the insurance game. These guys smile while they take your premiums-then jab you in the back when you finally need their help the most-after a huge loss. I personally believe that I would have been lucky to get even half of what I did without The Greenspan Co./Adjusters International's help. Plus, it would have taken a lot more time. It was well worth it to have had you and The Greenspan Co./Adjusters International to help me. The extra money I received from insurance far outweighed the well-deserved commission.

Up front I was reluctant to engage your services, feeling confident that I could manage all the details myself…Left to my own devices I would have left a large portion of this settlement on the table... Furthermore and maybe most importantly, I was able to sleep nights knowing my best interest were being protected... I want to take this opportunity to point out that the service was worth every penny of the commission charge for numerous reasons listed below:
· I was able to sleep nights. All negotiations were handled professionally between The Greenspan Co./Adjusters International and the Insurance Company. This relieved me of this burdensome and time consuming task of communicating with the claim agents. A complete and very detailed inventory of all lost items was submitted for maximum consideration. Nothing was left to chance.
· On my own I would have left tens of thousands of dollars on the table during this on-going settlement without being the wiser.
· The Insurance Company was very difficult to deal with.
Our home is rebuilt now and I just received my final settlement check. In closing I want to thank you for your recommendation to hire The Greenspan Co./Adjusters International to handle my loss.

...It seems that insurance companies can be impossible when substantial sums of money are at risk...You immediately became the sole interface with our Insurer, which allowed us to focus our energies in recovering from the loss. You created a writer dialogue with the insurer, complied with our technical obligations under the terms of our insurance contract, and created a claim strategy based upon the twin efforts of submitting documented property and earnings claims and "pushing" the Insurer in its investigation of the cause of loss...Based upon Micrel Inc.'s experience with this extremely complex and unique claim, we want to tell you that your performance was outstanding and exceeded our expectations.

Even though the insurance carrier’s representative recommended against hiring an independent adjuster we followed the advice of our property manager, Real Estate Connections, and contracted with your firm. That was the right thing to do considering our lack of familiarity with this situation...From the first day when you stopped Paul Davis Co. from power washing the walls your assistance has been invaluable. Their unauthorized action could have exposed us to fines since there is lead paint on the walls. Of course, your major contribution has been the ongoing negotiation with the insurance company and contractors to bring us to where we are today and there is no question your efforts resulted in a payment and scope far in excess of what we would have received without your participation.

When we suffered the devastating fire to our home in Santa Cruz, I thought with my background (being Deputy County Counsel for the County of Santa Clara) I had the bandwidth to handle my own claim. Little did I know of all the issues that would arise along with the countless hours of documentation that would be needed to secure payment for our losses. Fortunately, I was recommended to you by several attorneys whom you have worked with over the years…Our home is now rebuilt and although I would never wish a fire on anyone, our home is now more beautiful & larger than it was before…What can I say other than to share with you how much we appreciate the job you and The Greenspan Co. / Adjusters International performed in the adjustment of our claim with Mercury Casualty Insurance.

As you are aware, my predecessor made the unfortunate mistake of not hiring your firm in the very beginning when we suffered this devastating loss to our medical facility. At the time we had retained your firm. Lexington had measured our Business Interruption loss at only $140,000.00. Through you and Chris Glenister’s meticulous detailed schedules and income projections, we ended up collecting an additional $210,000.00, a 250% increase in our recovery. Your firm fees were minimal in comparison to our recovery.

Our construction team had little experience related to fire restoration and Bill’s experience and knowledge helped to save time and money. Thanks in part to Bill’s guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire...With Bill at the property, our development, marketing, and operations personnel were able to use Bill as the “go-to” person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim...Finally, Bill was an enormous resource and advocate in our claim with the insurance company. Bill’s vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without Bill and the rest of the team, I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.