Adjusters International Testimonials
Our experience tends to speak for itself, but it doesn’t have to. Our customers can tell you firsthand how we’ve helped them recover sooner and achieve the best settlement possible.
Southbay Testimonials
Your attention to the minute details was surprising, yet obviously paid off in a settlement in excess of $3.3 million dollars. I recall the insurance company’s initial building valuation was in the $1,250,000 range...We now have a brand new building that is state of the art, both in energy efficiency and ADA compliancy. We now have a kitchen that can cater to all of the members of the fraternity. Even after paying your fee, we had more than adequate dollars to not only do the repairs, but to upgrade the building substantially. There’s no doubt in my mind that had we not retained your firms services, we would have probably collected a million dollars less than what you ultimately secured.
Were it not for the assertive stance delivered by The Greenspan Co./Adjusters International to my insurance carrier, I know the outcome would have been far less favorable. Aside from the financial attributes, which I recognize fully recovered the fees for your services, the heretofore unrecognized brutality of the insurance industry was minimized as well... The Greenspan Co./Adjusters International always seemed to have multiple alternatives to offer me, based on extensive experience. In your line of work, experience is what counts.
We suffered a devastating fire which destroyed our developer, an essential piece of machinery used in the production of our custom circuit boards. Our facility had to be shut down while repairs were made and equipment replaced...Our company could have easily suffered additional losses to production, had it not been for the timely settlement you negotiated with our insurance company. This amount far exceeded what we could have recovered on our own. This is not to mention the amount of time, effort and distraction from our own business it would have taken us to recover any of the monies…We consider the fee we paid for your services to be very reasonable.
Although our insurance adjuster told us we would have no problem with our recovery, it soon became apparent that the logistics to prove the claim would be overwhelming. It was through your abilities and aggressive and tenacious approach to the Insurer that we recovered the maximum amount due us under our policies of insurance. We have no doubt that it was due to your careful and detailed computation of our claims as well as sophisticated follow-through and negotiation which yielded a more than satisfactory recovery along with a minimum of hassle to our management. Your assistance allowed us to concentrate our energies in rebuilding our complex and providing our guests the same standard of care to which they expected and we prided ourselves.
...While we were initially hesitant about retaining a public adjuster, our meetings with Paula Borges presented numerous positive reasons to retain The Greenspan Co./ Adjusters International. Paula gave us hope and explained your team would level the playing field. Everything Paula said came true. We are extremely satisfied with our decision…As a result of all your fine efforts, we’re now able to rebuild our apartment building how we want to, to our specifications and tastes; not to our insurance carrier’s. In doing this, we can now build nicer apartments, obtain the type of new tenants we want, which means we can now increase the amount of rent we can now charge.
Your familiarity with insurance procedures, wide network of acquaintances in the industry, personal integrity and willingness to work with all four of us has been critical in making this process successful for all…When we had questions, whether legal or otherwise, you found answers. When we needed more information, you got it. There is no doubt that our ability to rebuild our house is due to your hard work in securing a fair settlement…Any relationship includes stresses, disagreements, and frustrations, especially in difficult circumstances; certainly we had our share. But it is to your credit that you 'hung in there' to see this through to completion, all the while continuing to explain to us how these things work and trying to find ways to make the outcome acceptable to all…Your assistance was invaluable, and we thank you for it.
As the old adage goes, a company is only as good as its people. From the inception, Bill Greenspan took the lead in selecting a professional team of experts from within his company to evaluate and nitpick our insurance policy, prepare detailed inventory of business and personal property and retained a construction consultant to establish the scope of work and assist in determining the cost of the physical rehabilitation of the fire damaged structure. It would be naïve to assume that the insurance carrier has its client's best interest at heart and is prepared to offer him the optimum settlement for his loss. You need someone like Bill Greenspan and his team of experts on your side to pull for you, to prepare, present and negotiate your claim.
Last year when the fire occurred at my rental property, I thought the insurance company would just pay me and I would have the repairs made. Soon it became apparent the insurance company was going to drag their feet and were not going to pay me enough to make the repairs and necessary code upgrades. Thanks to your expert handling of my insurance claim, we were able to settle with the insurance company for two and half times the amount they were originally offering us.