Adjusters International Testimonials

There was no way I, as the Managing Co-Owner of these buildings, could have handled our claims with Farmers Insurance without the expertise you provided. Our very large losses needed the specific knowledge and expertise you provided in knowing the proper procedures and approaches to take with the insurance adjusters and their managers…Ours was an example of the classic good business relationship, where there was mutual benefit combined with mutual trust and respect.

Your talent, skill, tenaciousness, and calm demeanor have been a source of comfort to me during some really tough days. Your abilities have always instilled confidence that our pursuit would end in a victory we could all savor...Your warmth, listening skills, and kindness along the way are appreciated. You are a professional in the true sense of the word. Thank you for the respect and concern you have shown me personally.

The phrase 'you will see light at the end of the tunnel' may be over-used, but suffice to say, that your agent, and our 'light bearer' was truly a man who not only assisted us in the administration and processing of our insurance claim after the fire in our warehouse facility, but also, provided quick, decisive service and emotional comfort in our time of turmoil. Ken, both by words and deeds, demonstrated his undivided loyalty to us and his concern for our well-being. In a shorter time than it takes most people to return a telephone call, Ken was in our office listening to our questions and concerns and offering answers and solutions. He has proven himself to be more than just our adjuster, he is our friend.

Without your help, I do not believe it would have been possible for me to have reached a successful conclusion of my claim due to the hostile attitude of State Farm. I would like to especially commend your representative, Gary Johnson. Mr. Johnson showed great initiative, resourcefulness, and determination in pursuing a most satisfactory settlement of a difficult claim due to poor record keeping on my part. His knowledge of insurance was instrumental in convincing State Farm Insurance Co. of the rights of our claim.

Keeping our business running and retaining our clients was imperative. As we strove to recover from the fire, dealing with our insurance company and protecting our interests quickly became too much to handle on our own...Upon retaining The Greenspan Co./Adjusters International, we received expert advice and assistance in the preparation of our claim. No longer were we in the dark about how things would progress. We knew what to expect. The staff at The Greenspan Co./Adjusters International worked with us to prepare and submit the inventory of damaged items. They saved us time and worry and kept us from making costly mistakes. An expert accountant at The Greenspan Co./Adjusters International worked with us to prepare the financial documents necessary to substantiate the costs of destroyed business property. Those services were invaluable.

This was a difficult case because a question arose as whether any coverage did in fact exist. Your agent, Gary Johnson, achieved a recognition by the insurance company of liability and in addition an excellent settlement of the damage involved - by a careful analysis.

I would like to take this opportunity to thank you for the competent and professional manner in which you handled my insurance claim. As you know, I deal with insurance companies all the time in negotiating workers' compensation claims and other claims and I know exactly how they operate in that arena. However, when it comes to adjusting property damages or losses, I have no expertise. You and your firm show me that you have the expertise and I was very favorably impressed by the prompt manner in which the claim was handled and the result that was achieved.

His patience under trying circumstances was an attribute which was greatly appreciated by the Fulton Towers Board of Directors. His guidance in setting procedures for us to follow, particularly immediately after the quake was of enormous importance to us.