Adjusters International Testimonials

You made everything easy for us and were always there when we needed you. Without a doubt, you were greatly responsible for everything that the complex was able to get from the Insurance Carrier and they did get a great deal. We thank you for your terrific negotiations, your understanding of what everyone was going through and your extreme patience.

…With your expertise, we were able to get all new hardwood floors and tile floors whereas the insurance company wanted only to clean them. We also got a complete new kitchen. Further, you were able to secure a fantastic settlement on our personal property as well as our living expenses. You actually got us fair rental value instead of living expenses, which was much better for us. This put a tidy sum of money in our pocket that we were able to put into the upgrades of our home. All of the extras and your fee were more than covered by your professional handling of our claims.

We were not, however, prepared for the overwhelming task of preparing a complex insurance claim. We have always believed that one should not try to be an amateur in someone else’s profession…You provided us with a “roadmap” to follow that lead us to a settlement beyond our most optimistic expectations.

Not only are we pleased with the financial results, but I also want to commend you on the professional way that you conducted the investigation and subsequent negotiation. You kept us informed every step of the way. You periodically requested information of us but we never felt put upon in any way. It was very comfortable to know that someone with your expertise was conducting this matter while we tended to our day-to-day business challenges.

Prior to retaining your services, I had thought that I would be successful in negotiating a settlement on my own with Civil Service Employees Insurance. After realizing that I was in need of a specialist in this field, I contacted your firm. I would also like to thank you for your speedy and diligent response to my phone calls and inquiries. You kept me up to date on my claim and were helpful in explaining how the policy provisions relate to my loss.

Mr. Goldstein worked with a contractor and structural engineer to make sure that all of the damages were accounted for and all the necessary repairs were included in the estimates. Mr. Goldstein was even willing to attend our HOA meetings and address any questions and concerns our members had regarding the repairs. Mr. Goldstein worked diligently to see this claim through, from start to finish, which included three separate insurance company adjusters and an array of contractors and engineers. His persistence and perseverance paid off with a settlement that was 1,022% higher than the insurance company's original position.

In an age when so many companies don’t seem to care about customer service anymore, The Greenspan Co./Adjusters International did everything they claimed to do with a smile.

The Association has no paid employees and no management company. We were prepared enough to have fully insured our structures and common areas…but we found we were in way over our heads in seeking to negotiate a fair settlement with State Farm. After six weeks of trying to work directly with their adjustment team on our own we had become quite frustrated with their lack of follow-up and their lack of professionalism.