Adjusters International Testimonials

Our insurance policy provided for complete replacement at current replacement costs. Because of this, my original opinion was that I did not need the help of an adjuster to collect from my insurance company. Naturally, I was also reluctant to pay an adjuster part of the insurance proceeds. I had several meetings with The Greenspan Co./Adjusters International. I still hated to part with the fees which I would have to pay, but I gradually came to the conclusion that the insurance negotiations and results thereof were just too important to my company to take a chance that we might make a mistake through lack of professional counsel… One year later, I can say without hesitation that the decision to hire a Public Adjuster, and to have it be The Greenspan Co./Adjusters International was a good one...Bill made sure that we got all that we were entitled to, and more. His negotiating talent and advice regarding both our stock and the building itself helped us recover funds from the insurance company on several major items which were definitely in "gray areas" of the policy. I would sincerely recommend The Greenspan Co./Adjusters International to anyone faced with a large or complicated insurance claim. Their efforts, advice and support were invaluable to me. They earned their fees many times over.

If we had not retained The Greenspan Co. / Adjusters International’s services, we would have spent more time and money fighting our insurance company for fair compensation. Your fees were worth every penny!

You helped bring structure and sensibility to what would otherwise have been a chaotic situation. I appreciate the professionalism with which you approached representing City Freeholds, and I am amazed at the amount of detailed work you went through to construct a credible claim. City Freeholds is surely grateful. Personally, I appreciate the leadership role that you played in negotiating so many important aspects of the claim.

From the time you became involved as our adjuster, our claim was prepared and presented in an expeditious manner concluding with a most favorable settlement from our Insurer. In addition to your entire staff responding in a warm and friendly manner, they were at all times efficient and responsive to our every need.

We wish to express our appreciation for the highly efficient manner in which you handled the claim and for obtaining for us an equitable settlement. Not the least of the benefit of your service was the fact that at a time when we had so many other problems to settle because of the fire, we were not required to engage in the tedious process of compiling the data for the claim and negotiating a settlement.

...The service I received from your firm was impeccable. I was always able to reach you or another team member to answer my questions regarding the status and progress of the claim. I knew that the insurance company was trying hard to under-pay the claim. The expertise and background of all the individuals on the team from the world of insurance, law, and construction allowed the loss to be settled close to policy limits. You hit a home run on my claim!! I am assured that nobody should attempt to settle their claim with insurance companies without the benefit of sophisticated representation and expertise from The Greenspan Co./Adjusters International. The fee I paid was approximately $65,000. It was money well-spent - the return on the investment was well-worth every cent...

Your experience and guidance, along with your understanding, constant updating, and most importantly, your verbal and written communication to the parties involved were crucial in obtaining badly needed funds that were already expended in refinishing the badly damaged property from a seemingly reluctant insurance company.

I had experienced two other small fires isolated to separate apartments and chose not to use an insurance adjuster (losses were a fraction of this fire on Duboce). I regret not retaining an adjuster such as The Greenspan Co./Adjusters International on those as well. We had no one fighting for us on those first two fires. Paying those insurance premiums is a given but collecting on a loss is a nightmare.

You navigated and strategized the plan of action and initiated it on our behalf and then took the gloves off when you had to. You exceeded our expectations. It is apparent your skills as a negotiator were primarily responsible for this.

Hello Big Sur and Highlands neighbors, as alumni of the Pfeiffer 2013 fire where we lost our then home, we want you to know what made a huge difference after the fact. There is a category of a public company called “Public Adjuster”. Your public adjuster works for you and without ours we never would have come out financially whole and that includes their fee, which is a % of what they get back for you. They are amazing, doggedly persistent and do not stop until the job is done. We lost our home to a wild fire in Big Sur. We NEVER could have achieved the recovery they did because they know how the process works. So many things the insurance company never tells you! They are more than worth every penny of their fees. A way to think of this is if you get sued or have a legal problem you hire a lawyer to work for you as the person suing you or whatever company you have a problem for CERTAINLY has a lawyer working for/defending their interests. This is what The Greenspan Co./ Adjusters International does for you. Yes, the insurance company assigns a claim adjuster to your case but they are NOT your advocate… they work for the insurance company. So, it makes sense any way you look at it!