Adjusters International Testimonials

The bottom line is that we simply could not have recovered from our disastrous fire without your professional assistance. Like most, I was initially skeptical of independent adjusters and at the time of the loss, I was positive I could go it alone. However, it soon became apparent that there would be no help forthcoming from my insurance carrier without prolonged negotiations on every issue. Turning those negations over to you allowed me to concentrate on returning my company to production and distribution. To those clients who will read this letter... The Greenspan Co./Adjusters International knows more about the insurance industry than the average businessman. Let them battle as equals with your carrier... the relatively small commission paid to The Greenspan Co./Adjusters International was more than made up for by the eventual size of the claim I received. I estimated they doubled what I could have negotiated myself... their accountants prepared documents prepared documents with teeth for me. The time they spent preparing spreadsheets and quantitative evidence freed my staff to resume normal duties. Simply returning to production, handling personnel issues, and sustaining sales and accounts is overwhelming enough.

In the months that followed, it became clear that you are indeed knowledgeable about insurance processes. In addition, you have a keen sense of strategy, and highly effective people skills. You patiently shared your strengths with us and for that we are deeply grateful. We’ve often commented to friends, “When we have our taxes done, we hire a professional”. Now we are in a situation that we have never before experienced, so we are hiring a professional to guide us in our claim… Beyond your expertise, you gave us your friendship. You were always there for us, let us in a window of your own family life and “held our hands” when that was that was most needed.

In all cases filing a claim is the first step in getting the settlement. The amount of detailed information required can be supplied by a client, however, the professional presentation of the claim is what produces a good, fast and fair settlement. This is the kind of help we got from The Greenspan Co./Adjusters International.

Starting from the date of our fire, your office gave us comfort and support and guided us through some problems which developed early and which at the time seemed insurmountable. Your office could not possibly have been more cooperative and understanding especially in the early days after the fire. Certainly our ability to become operational within a short period of time was due in part to your invaluable assistance.

The expertise that your firm exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.

I have always believed that we are intelligent people with a good dose of common sense and business sense, we have a combined 81 years of professional law enforcement employment, we have owned our own businesses, and we have accomplished higher education degrees and raised a family. I was reluctant to talk to an independent adjustment representative. I felt we could probably handle all the required paperwork and rebuild without major complications despite working long hours and having lengthy commutes. I was entirely wrong. We would not be where we are in our recovery today without the assistance of Bruce Tibert and his team of professionals. I could go on for pages abut all the things they knew that we did not, but instead, I will tell you that if you make the very wise decision to seek the assistance of an independent adjustor, you will find no better team than The Greenspan Co./Adjusters International.

Now that our insurance efforts and legal skirmishes are all complete it is time for us to extend some credit for a job well done. We are certain that many people contributed to this program, but we wish to single out one person at The Greenspan Co./Adjusters International who we feel did an outstanding job. That person is Ken Elkman. He clearly believed in what he was doing and he followed through. He always made himself available to discuss the many turns the program took, even when the situation did not appear healthy. Ken was not just positive, but informative as well. It’s a pleasure to deal with people who know what they are doing, who believe in it and can convey that to their clients. In retrospect, we felt that we were well informed and well served.

As a non-profit organization, we were not prepared for the aftermath of a fire such as our building suffered in January of this year. If it had not been for your company, we might still be puzzling over how to inventory the losses and submit the claims. The Greenspan Co./Adjusters International helped turn a disaster into a reasonable and manageable situation.