Adjusters International Testimonials

I was hesitant about hiring a public adjuster because my Farmers Insurance adjuster told me she’d take care of me; she told me I did not need a public adjuster. I wanted to believe what my Farmers adjuster told me…Farmers Insurance settled the building portion of my claim prior to anyone agreeing to an amount. They paid $146,610 and said that amount was fair and would be enough to rebuild my home. Eric quickly rejected that amount and went to work. Eric diligently and successfully got Farmers to agree to and pay me $242,269. Eric was correct; my insurance company initially settled my claim for them, not me…Regarding my own personal property claim; Farmers only paid me $98,742. By the time Eric got done adjusting this portion of my claim, Farmers agreed to pay my policy limits or $132,466.

We just didn't know what to do or where to begin. We were apprehensive of using your Company's services because we had no idea what a Public Insurance Adjuster was. On the other hand, trying to clean up the shop (a soggy disaster area), keep the business operating and handle the insurance claim ourselves, was a grim prospect. Choosing to use your services, however, was the best choice we ever made. Your fee was well earned by your thorough presentation and very satisfactory settlement with our Insurance Company. The Greenspan Co./Adjusters International not only took over the job of inventory and organization, but also handled everything regarding the insurance claim, relieving us of those responsibilities so we could continue our printing operation. In addition, through your experience and expertise, you recovered a large loss of income settlement when we were sure, after talking with the Company Adjuster, that no business interruption would be payable under our policy.

When our home was destroyed by fire, we were shocked and bewildered as to how to proceed to restore things to the way they were before this fire…We appreciated the skills and experience of The Greenspan Co./Adjusters International's people in knowing how to properly attack this monstrous problem of ours. In particular we appreciated the negotiating skills…and his guidance on how to proceed when we had questions on various details throughout the rebuilding process.

You sent into my life an angel who took me gently and firmly in hand, gave me strokes of encouragement, and guided and pushed me to completion. The cost of her services admittedly served as a motivator. However her judgments and decisions when I vacillated, and her 'short cuts' got me through to the end in record time. I also felt we had done a thorough and complete job. I've had no regrets or second thoughts that items had been omitted. It was money well spent and I wish I had hired her 18 months before.

Your professionalism and expediency with respect to this claim, with the added complication of us only named additionally insured, highlights even more your company's ability to perform.

This has been a difficult process. It's not everyday that your business catches fire. Without experience in dealing with this kind of matter I never would have been able to recover the costs from the insurance company that I have. Because of your professionalism and expeditious manner we have come through this and are on our way back to success.

My Victorian apartment on Haight Street in San Francisco recently had a devastating fire. The insurance company hired somebody that they called an independent adjuster. This individual stated that he would represent my best interests and that retaining a public adjuster was not necessary. I am glad I made the decision to hire The Greenspan Co./Adjusters International. When the insurance company tried to low ball the claim by hiring engineers and even a lawyer, you and your team were right there by my side fighting back. I would have easily suffered additional losses had it not been for your experience, skill, and The Greenspan Co./Adjusters International’s reputation. I was able to recover well in excess of the insurance company’s initial offer, which was far more than what I could have recovered on my own.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.