Adjusters International Testimonials

From the onset of our claim it was very obvious the Insurance Company's adjusters were minimizing our recovery and not properly assessing the damage of our custom home, which was totally destroyed as a result of the forest fire. You and your team of experts properly assessed the damage and submitted the claim reflecting the proper costs and damages and successfully negotiated a fair and equitable settlement for us... had we not engaged your services, the Insurance Company would have most probably only paid less than half of what your firm recovered on our behalf.

The insurance company tried to penalize us for doing everything in our power to mitigate our damages. The [insurance company’s adjuster] was pleasant at first, but was very schooled and experienced in doing his job as he is tasked to do: to minimize the claim throughout the process...Fortunately, your firm succeeded on negotiating a fair and reasonable settlement with experience and tools that we do not have at our disposal...We appreciate the policy knowledge, detailed analysis and information that you provided us with which allowed us to make important business decisions relating to which path we wanted to take with our claim. We certainly did not realize the finesse, skill, and strategy necessary in the claims process to lead to such a successful resolution...Most importantly, it does come down to dollars in the end...You were able to successfully negotiate a settlement that was hundreds of thousands of dollars more than the insurance company initially offered.

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with [your firm] to our final dealings last week we have had the pleasure of dealing with consummate professionals...The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed.

The Boles fire in September 2014 is one I’ll never forget. It was the most horrible thing to ever hit Weed, CA. Over 100 homes and buildings were lost in this fire. You and your team took so much pressure off of me and my family. Your persistence with our insurance company in getting them to understand the quality of our home, its surroundings, and the items they missed in their evaluation resulted in us getting our policy limits paid. As a Police Sergeant, I was already a busy man and knew I would need the help of professionals. By retaining [your firm's] services, they were able to maximize my recovery. I couldn’t be happier!

Our home burned completely to the ground in a wildfire that took out 39 homes in our small community... Throughout these months we have been fairly and professionally treated and have received a far better payout than originally offered by our insurance company. [Your firm] has been a truly comforting light in all the turmoil of rebuilding our lives after this devastation.

I was initially thinking that I could handle it myself...being an attorney and negotiating was what I did for a living. Little did I know! Once I sat down with you and you explained the entire process and showed me your firm's work product, I realized I was in way over my head... Any prospective customers would be crazy not to get you involved right away. You and your firm took a tremendous burden off Annie and my shoulders and we are grateful that we made the right choice in hiring your firm.

As I get settled back into my home from being evacuated from the Kincade Fire I wanted to take some time to thank The Greenspan Co./Adjusters International for its help with my insurance carrier from the 2017 Tubbs Fire… Now as I come to the end of the process my only regret is not hiring The Greenspan Co./Adjusters International sooner… Thank you for all your help in getting my life back.

After the Butte Fire destroyed our home in 2015, a friend recommended that we hire Greenspan Adjusters International to manage our insurance claim. As I’ve told so many people, that was the best decision we ever made to get us through the morass of insurance language, revolving door of claim adjusters, documentation, and negotiations to reach our final settlement. Insurance matters are so complex, you can never know whether you’re being treated fairly and justly or ripped off. Something tells me that when people hire Greenspan, the insurance company just throws in the towel and gives you everything you deserve. Greenspan found money the insurance company owed us that they had not told us about and we would never have found. Hiring them was the best decision we made throughout this whole process. It’s not all about money, though. What Greenspan Adjusters International gave us was confidence and the peace of mind we needed when our lives were turned upside down by our loss.