Adjusters International Testimonials

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer's adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss...With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition...The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

...your lead adjuster took command of our claim and negotiations with our insurance carrier and has returned more than three times what the initial claim value appeared to be. As a result of all your fine efforts, we have been able to rebuild a new facility, larger than the one we lost; installed a state of the art packing line; and have improved our site facility all for the amount of the settlement. We initially looked at your fee as a cost of doing business. It turns out that the fee we paid of $218,858.00 was a true value compared to the additional reimbursements The Greenspan Co./Adjusters International was able to negotiate on the claim.

The only thing we regret about using your company to settle our fire loss was that we did not hire you from the very beginning. We thought if we conducted ourselves with honesty and integrity our insurance company would also. How wrong could we possibly have been? For nine months, we did everything we could to save our insurance company money in the hope of getting a fair settlement. Thankfully, we found your expertise. Your team knew exactly what to do. I feel that if we had hired you from the very beginning we would have recovered all the money necessary to rebuild my mother life and been able to house her in a home comparable to the one she lost while she was displaced and shorten the time she was displaced by 6 months or more. Your negotiations skills and dedication to a fair and complete settlement were first-rate.

You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.

The best thing that happened was when they hired Adjusters International! Don't know what would have happened if we didn't have your company's help in dealing with the insurance adjusters and consultants.

...Based upon the recommendation by the hotel’s legal counsel, Adjusters International was retained as “insurance adjusters” representing the hotel’s interest. Adjusters International immediately took control of the situation...Adjusters International performed their duties in a highly professional manner exhibiting extraordinary knowledge in insurance claims processing, representing and fighting for the best interests of the policy holder, Mauna Kea Resort. This was further evidenced during the earthquake damage repairs at the Hapuna Beach Prince Hotel.

What was more disheartening was the fact that my insurance company offered me around $100.000 to settle a loss of about $250,000. My insurance company told me the reason for the low figure was due to a "co-insurance" penalty. To say I was upset was an understatement. I didn't know what to do... Shortly after I hired The Greenspan Co./Adjusters International, I met you. I was not sure at first that you could get me a better settlement... I just wanted to let you know how grateful I am, and to thank you again for getting me a terrific settlement that was more than double what the insurance company had originally offered.

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer’s adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss…With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition…The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

We were out of our league without sufficient knowledge to make these important decisions until you and your staff arrived on the scene. Your knowledge of the claims process and ability to focus the necessary expertise on our claim was invaluable.