Adjusters International Testimonials

The State Bar had a fire loss on October 5, 1986 in Los Angeles... The Greenspan Co./Adjusters International was highly recommended and we engaged them to be our representative. The fire loss was originally estimated at $500-600,000. It has been settled at over $1 million. It is only due to The Greenspan Co./Adjusters International's diligence, attention to detail and motivation to represent the client's best interest that the amount collected reached this mark.

Your expertise and experience in dealing with such catastrophic situations was instrumental in obtaining the maximum recovery available under the terms of our various insurance policies.

We were part of a PEPIC (Public Entity Private Insurance Pool), and our broker and the PEPIC representative suggested that the maximum due us should have been the $500,000 that was in our policy’s schedule of values…When Gregg Clifford first met with us, he told us that our broker and our JPA representative were wrong and underscored the importance of presenting a claim that represented what we actually had before the fire…You were able to get the insurance company to acquiesce to your position regarding building values and you helped to navigate the many policy conditions that the insurance company attempted to interpret in their favor. You negotiated a settlement in our behalf of over twenty times their original proposal!...It is clear that we would not have done as well had we not retained your firm.

When we suffered the devastating fire to our home in Santa Cruz, I thought with my background (being Deputy County Counsel for the County of Santa Clara) I had the bandwidth to handle my own claim. Little did I know of all the issues that would arise along with the countless hours of documentation that would be needed to secure payment for our losses. Fortunately, I was recommended to you by several attorneys whom you have worked with over the years…Our home is now rebuilt and although I would never wish a fire on anyone, our home is now more beautiful & larger than it was before…What can I say other than to share with you how much we appreciate the job you and The Greenspan Co. / Adjusters International performed in the adjustment of our claim with Mercury Casualty Insurance.

After initial attempts at doing the negotiating ourselves, we discovered that we lacked the resources and knowledge to accomplish the generous settlement you accomplished. We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement.

Having recently finished all negotiations arising out of the fire that destroyed a major portion of Woodburn High School, I can say that having you and the Greenspan Co./Adjusters International at our side during the entire process was necessary and meaningful. I am certain that we could not have done it without you, nor attained the settlement we did without your knowledge, professionalism, and guidance...You told us at the beginning that the insurance company would fight us every step of the way, and they did. Although it is unfortunate that one can’t get what one is entitled to without bringing in outside experts of one’s own, it is certainly true. Anyone -- or any institution -- going up against an insurance company without an advocate is likely to have an incredibly difficult time.

We were completely at a loss as to how to proceed with the many problems and situations which arose when our building burned on Christmas night. Your sincere concern and expertise enabled us to realize the best settlement with our insurance people.

This was our first project on which a loss had occurred. The Greenspan Co./Adjusters International proved to be beneficial in assisting us in dealing with this loss. The loss...was settled rapidly, and with a minimum amount of work on our part.