Adjusters International Testimonials

Although we were hesitant to hire you at first, we were continually impressed by the value your team provided throughout the process, and by your proactive approach to reaching such a successful final settlement…Your communication and response to our needs were consistent throughout the entire process. Most importantly, you were successful in overcoming all resistance with the insurance carrier and their representatives to bring us to a reasonable final settlement on a major claim.

The most valuable parts of the service included the extensive inventory of the contents and the negotiations with Farmers Insurance regarding supplemental payments for contents and reconstruction. Ken, I cannot express how grateful I am for your patience with me, as I clearly was overwhelmed and mystified by the whole process. You consistently listened to my concerns and then advocated for me, even over things that had already been addressed by Farmer’s…We appreciated the timely manner in which you responded to emails, texts and phone calls. I felt you were offering a service that was available 24/7. There were many times when you returned phone calls in the evenings and on weekends…We also want to express our appreciation to jenny Schultz for her diligence and persistence in combing through the ruins of our house, working with us to identify what might have been in rooms that were reduced to ashes, and then consistently going back over Farmer’s interpretation of of the contents and pointing out their errors and omissions resulting in several thousand dollars more in recovered losses.

...We feel sorry for those individuals that go through a fire loss without being aware that they can hire a firm such as yours to make sure they collect all the dollars they are entitled to…and you certainly collected the dollars!...We knew we had a problem when Farmers Insurance initially estimated the repairs at only $240,000.00. Through your efforts…we ended up collecting $250,000.00 of additional funds. …We know from dealing with lots of companies, many of them only work for the easy dollars and don’t always bother pursuing the hard dollars. Ken you are the exception to this.

In this day and age, it’s hard to find any company who will deliver on their promise; The Greenspan Co. / Adjusters International delivered on its promise. After meeting Richard, I knew your company was who we needed. I could tell by the manner in which Richard represented your company, I’d get a level of advocacy and professionalism I’d never get on my own or if we hired another public adjusting firm. By retaining your company’s service, I virtually had to do nothing regarding my claim; however, I still got everything I was due from my insurance company. It was truly one-stop-shopping; you arranged and held multiple property inspections, created all of the repair estimates, assured the insurance company did not apply a co-insurance penalty, and negotiated a final settlement that met my future needs regarding my property.

...When the fire occurred to my 12,000 square foot warehouse, I assumed that my broker would be able to assist me in this matter. I learned very quickly that brokers secure you the coverage but don’t “fight the fight” that apparently become necessary at the onset of my claim. You came highly recommended to me by various individuals in the Salinas area who retained your firm on previous engagements. I can honestly say that engaging your services was the best decision I ever made…I knew when I received the initial repair estimate from Fireman’s Fund of only $435,000 and was depreciated almost 50% that we were in for a battle. …You never stopped attacking the insurance company’s measurement of the loss. They revised their repair estimate to $600,000, then $850,000.00 and finally $1,050,000.00 with demolition. You lowered their overall depreciation down to an 18%, which was surprising, considering the age of our building (70 years old). Your tenacity was truly amazing and I guess that is why you are so successful.

Jessica touched our family’s heart and she treated our family like her own family member and we are sure she also helped many fire clients like us…Without Jessica, our family wouldn’t have our beautiful home rebuilt back and our peace of mind back.

Being in the insurance industry myself, I was at first resistant to the idea of hiring The Greenspan Co./Adjusters International, or indeed any third party adjuster, to help me negotiate my claim. Happily, I did hire Ken Crown of The Greenspan Co./Adjusters International to represent me... During the... negotiations with my homeowner's carrier, Ken virtually stayed at my side throughout the process. He consistently anticipated the correct strategy and tactics to gain the maximum advantage from our insurance carrier, with the result that we received the full policy limits on every area of coverage. Not only did Ken's efforts result in a very satisfying financial outcome, but we were even happier with the "emotional" outcome of the process. Being able to rely on Ken's expert counsel relieved the tension, frustration, and anxiety that would otherwise have led to extreme emotional distress for me and my family. This alone was worth the cost of The Greenspan Co./Adjusters International's services.

Ken Crown, the property adjuster for The Greenspan Co./Adjusters International, was extremely knowledgeable and effective in both getting our restaurant rebuilt in a timely manner and securing the necessary funds from the insurance company in order to accomplish this...Chris Glenister, CPA, the forensic accountant for The Greenspan Co./Adjusters International, was creative and persistent in handling of the Business Interruption and Extra Expense claims and our final settlement is a testament to his hard work...We could not have achieved the same results without their help.