Adjusters International Testimonials

No one can understand your personal feelings when tragedy strikes, especially when it affects your personal life savings. During this time of emotional upheaval the best business decision that you can make is to hire a personal adjuster for the insured…After we decided to go with The Greenspan Co./Adjusters International they did not disappear or leave us hanging. They were there...with a full team of appraisal experts working to put our claim together, making sure we received every bit of compensation that was due us under the terms of the policy…In fact I can say without hesitation that every penny we paid The Greenspan Co./Adjusters International in commission they earned ten times over...The Greenspan Co./Adjusters International's personnel are highly trained, professional people. They know the law and how to fight for a full, fair settlement on an insurance claim.

Within a few days of the fire, several public adjusting firms called including The Greenspan Co./Adjusters International applying to represent us. Not having had this type of experience before, and upon having called and met with the insurance company and our attorney, we quickly came to the conclusion we needed help. We chose The Greenspan Co./Adjusters International because of the references and their professional approach. We made the right decision. As important to us as receiving everything possible in the way of dollars, was the fact that we could expend all of our time and effort in building the new mill by having The Greenspan Co./Adjusters International handle the insurance claim.

As I expressed to you when we agreed to have The Greenspan Co./Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

As a family operation that manages and runs all of our properties daily operations we were skeptical to bring in an outsider to assist us in this insurance claim. What we learned quickly is that The Greenspan Co./Adjusters International understood the ins and outs of the entire insurance industry, from the challenges of our individual policy to the steps the insurance company would take through the while process. We can only applaud The Greenspan Co./Adjusters International for their tenacity and expertise in setting forth the issues on the claim and pursuing those issues vigorously to arrange for an unsurpassable settlement.

We were part of a PEPIC (Public Entity Private Insurance Pool), and our broker and the PEPIC representative suggested that the maximum due us should have been the $500,000 that was in our policy’s schedule of values…When Gregg Clifford first met with us, he told us that our broker and our JPA representative were wrong and underscored the importance of presenting a claim that represented what we actually had before the fire…You were able to get the insurance company to acquiesce to your position regarding building values and you helped to navigate the many policy conditions that the insurance company attempted to interpret in their favor. You negotiated a settlement in our behalf of over twenty times their original proposal!...It is clear that we would not have done as well had we not retained your firm.

...While we were initially hesitant about retaining a public adjuster, our meetings with Paula Borges presented numerous positive reasons to retain The Greenspan Co./ Adjusters International. Paula gave us hope and explained your team would level the playing field. Everything Paula said came true. We are extremely satisfied with our decision…As a result of all your fine efforts, we’re now able to rebuild our apartment building how we want to, to our specifications and tastes; not to our insurance carrier’s. In doing this, we can now build nicer apartments, obtain the type of new tenants we want, which means we can now increase the amount of rent we can now charge.

We were very surprised that after being victims of the fire we were also going to become victims of the insurance company and its claims process. From day one, the insurance company tried to drag the adjustment and underpay the claim…Our decision to retain The Greenspan Company / Adjusters International was instrumental in our recover process. Your team and expertise enabled us to recover our building, contents, and business interruption claim at a rate twice of what the insurance company had offered. For the result that we got, we gladly paid your contingent fee as it was money well invested.