Adjusters International Testimonials

Your familiarity with insurance procedures, wide network of acquaintances in the industry, personal integrity and willingness to work with all four of us has been critical in making this process successful for all…When we had questions, whether legal or otherwise, you found answers. When we needed more information, you got it. There is no doubt that our ability to rebuild our house is due to your hard work in securing a fair settlement…Any relationship includes stresses, disagreements, and frustrations, especially in difficult circumstances; certainly we had our share. But it is to your credit that you 'hung in there' to see this through to completion, all the while continuing to explain to us how these things work and trying to find ways to make the outcome acceptable to all…Your assistance was invaluable, and we thank you for it.

...When confronted with a large amount of damage as a result of a storm in late fall, we turned to your company yet again based on your track record of exceptional recoveries on our behalf. We were very frustrated by our insurance company, who appeared more interested in shirking their responsibility than helping us recover from significant damages to our facilities. Not only did they offer us very little support, they attempted to get us to settle for an incredibly low amount. I am confident in saying that we could not have achieved a favorable result without your help. Your team was unwavering in its focus and determination, and I've no doubt that the research and work you've put in behind the scenes allowed us to collect the amount of money that we did. You are true professionals ...

A major fire of this type is extremely traumatic, and your expertise in this field helped dramatically to ease the pain.

Admittedly, at first we were hesitant to retain your services but requested that our local insurance agent meet with us and your representatives. After this meeting, we felt satisfied that The Greenspan Co./Adjusters International was indeed needed to be our go-between. We did not need to deal with the insurance company, all matters were referred directly to The Greenspan Co./Adjusters International and thus we were able to continue our day to day activities without too much interruption.

What can I say other than I am sorry I didn’t retain your firm’s services in the very beginning. I thought that Sequoia Insurance would do me right and properly evaluate my loss…Your firm was able to bring in the appropriate documentation to the insurance company. There is no doubt that I would never have secured the settlement had I not retained your firm.

When we contacted the insurance company’s adjuster his biggest expressed concern was that we needed to keep the cost down and use a cheap contractor for the rebuild even though we had a quality custom home. I envisioned a lot of heartburn and sleepless nights. A friend recommended your company. We met with your people and felt better right away. I am sure that we recovered twice as much, even after your commission, than we would have working only with the insurance company people.

The Insurance Company tired to convince us that there was nothing wrong with our stock. Thru your expertise, you were able to get the insurance company to pay for a new machine and all of the stock that was damaged.

I remain impressed with the precision and detail …used throughout the process. Seeing you climb through charred building remains in order to best help Newbury's recovery was a moral booster for many of us still in shock. Were it not for your expertise I suspect that many important items (one example being marketing materials) might have been overlooked given the magnitude of the crisis. The Business Interruption claim was a very complex process and your knowledge of how to best explain the Newbury position was the key to Hanover understanding the exposure. It was clear to me in the last claim meeting that the insurance company finally understood the precise nature of the claim, something that I know took many hours on your part.