Adjusters International Testimonials

Our loss was certainly not easy to measure. Your staff of building experts prepared a greatly detailed building estimate that carefully measured all of our damages. Much of our stock was also damaged to varying degrees, which made the detailed quantification and evaluation a very difficult task. Our equipment and machinery was still operational, yet you were able to negotiate a generous repair/damage allowance for machinery that was exposed to water and potential future corrosion. Our business interruption loss was also quite complicated. While we were able to complete most of our current orders at that time, we suffered a substantial loss of opportunity. Our normal margin was eroded by inefficiencies due to working in a damaged facility. Your team of professionals successfully identified and demonstrated this loss by developing a model which measured and supported that loss of opportunity and allowed us to recover appropriately. Your experts accurately interpreted our policy so that we could utilize all aspects of our coverage, and all aspects of our loss - even those which we didn't initially recognize - were skillfully measured. Adjusters International managed to minimize the impact of a very serious co-insurance clause, which saved Gerber hundreds of thousands of dollars. Your personnel dealt admirably with the language barrier, the substantial travel time to and from the loss sites and the numerous parties involved in our loss, and eventually negotiated very favorable settlements.

Not only was the loss of the building and contents a tremendous blow to our educational program, the work in preparing our claim for the insurance company was overwhelming. Without your assistance, we would never have reached a fair and satisfactory settlement with the insurance company…Now, with our final settlement of $2.1 million for the building and contents, or nearly a full $1 million more that we had dared hope for, we are convinced that any school system suffering such a catastrophic loss should make its first phone call to Adjusters International. It was definitely the best step we could have possibly taken.

The Boles fire in September 2014 is one I’ll never forget. It was the most horrible thing to ever hit Weed, CA. Over 100 homes and buildings were lost in this fire. You and your team took so much pressure off of me and my family. Your persistence with our insurance company in getting them to understand the quality of our home, its surroundings, and the items they missed in their evaluation resulted in us getting our policy limits paid. As a Police Sergeant, I was already a busy man and knew I would need the help of professionals. By retaining The Greenspan Co./Adjusters International’s services, they were able to maximize my recovery. I couldn’t be happier!

. . . it is also important to get professional help in settling a large claim. The insurance company sends professional adjusters and estimators, who work for them. It is helpful to have professional people who work for you too. One of the mistakes we made was not involving professional folks on our team early (emphasis added). I would recommend hiring a public adjuster. The company we used is The Greenspan Co./Adjusters International, and they were VERY helpful. They will be able to bring in other experts that are needed, and you can be assured that these experts will be well qualified and fair. Our contact was Randy Goodman, 1-800-248-3888.

Pero gracias a la ayuda y a la excelente asesoria de “The Greenspan Co./Adjusters International” y su contador general Sr. Chris Glenister CPA, La aseguranza nos pago perfectamente nuestra covertura. Esto no habria sido possible sin la ayuda de ellos.

I write this letter to express our sincere gradtitude for the prompt work in reaching an exceptional settlement from the insurance company. The fire had damaged not only our buildings and machinery but our raw materials had all been compromised by the fire that was not able to be contained. The damage was so vast we were not able to continue our normal operations. Upon introduction to The Greenspan Co./Adjusters International, Mr. Gordon Scott explained thoroughly the processes of settlement and with his lead adjuster, Bruce Tibert, the execution in reaching a truly exceptional settlement went seamlessly. Furthermore we are impressed by the effort to always communicate developments about our claims and grateful that our expectations were reached.

Our firm has been building luxury custom homes in the Central Oregon, SW Washington and Portland Metro area for eighteen years. Towards the end of construction a devastating fire destroyed the Thompsons Home. The day of the fire I reached out to the members of a building networking group I belong to and was referred to The Greenspan Co./Adjusters International. Although I am competent in business and construction matters, retaining The Greenspan Co./Adjusters International at the onset was the right thing to do. There were complicated issues at play such as coinsurance, reporting of values, scope of damages, damages to uninstalled items, soft costs, and matching of finishes. With your background in insurance and the support from your team of experts, The Greenspan Co./Adjusters International negotiated an unbelievable settlement. You doubled the original offer.

When our Oxnard location burned- a total loss- we were surrounded by adjusters wanting to talk to us. We were told by our insurance company not to talk to them. Needless to say we were very confused. We didn't even understand the coverage we had been paying for the last twenty years. From all the confusion emerged Jerry from your office who explained to us our options, and quelled our fears about how to proceed. His professionalism, along with his associates, was just the beginning of what turned out to be an incredible learning experience. Throughout the process your team was always professional, but most of all patient in answering the many questions I posed- sometimes the same one again and again… I am confident that had we not brought you on to our team, we would have left hundreds of thousands of dollars on the table. Your fair commission was worth every penny.