Adjusters International Testimonials

I can now state without any reservation or qualification that any insured should and must avail himself of the services of a public adjusting firm, such as Greenspan Adjusters International, or he has no chance and no hope of actually getting the insurance that was paid and contracted for. I have come to this conclusion reluctantly because I had always assumed that insurance was a clear-cut, straightforward proposition; but we now know from this on-going experience that it is not, and skilled help is required in any effort to simply enforce the contractual rights we paid for with our premium dollars. We have been particularly pleased with the fact that you and your associates were always willing and able to work very closely with us even when that required doing some quite extraordinary things such as the tremendous time and effort involved with the physical inventory of the damaged rugs…I am convinced that whatever success we have achieved to date is largely and manifestly because of your own skill and experience in handling claims, to be sure, but particularly the result of your mastery of the art of realistic dealing with the insurance company and its lawyers. The most important thing that an insured must know about the process of handling his own claim is that even in the very beginning the relationship between himself and his insurance company is adversarial. It did not seem so to us at first, but I now know that it was, and that fact ought to lead anyone in those circumstances to the conclusion that they must have professional assistance.

You and your staff are a finely tuned organization who can go against corporate giants and produce winning results for your clients. The results of your efforts brought about a very fine settlement well in excess of what I had expected. You or a staff member were always there when I had a question, you always had the right advice and the rock solid assurances of a positive outcome.

...Matt, not only were you a good advisor, negotiator and expedite on our behalf, you have become a good and trusted friend. You accomplished the impossible; thanks to your expertise, we are now enjoying our new home.

We would like to take this opportunity to tell you that our experience with all of the people that we met with from your company has been of great satisfaction.

We did not realize that our insurance agent did not place proper insurance on the building. As a result, the carrier tried to impose a co-insurance penalty, which essentially meant that they would only pay a proportion of the loss. The insurer believed that the penalty should be 25%; i.e., our insurance payout would be reduced by over $225,000.00. You did a great job of convincing the insurance company that the penalty provision did not apply. Eventually no deduction was taken. You were also able to maximize our code coverage limit so we got an updated building. Your negotiations skills were tremendous and as a result we obtained an excellent settlement on the repair.

We recovered much more than we ever thought we could have on our own. The fees we paid were worth every penny in terms of the service received. You saved us tremendous amounts of time and headaches.

As soon as The Greenspan Co./Adjusters International assembled their team, and began their investigations, it was evident that we shared the same priorities, interests, securities, and vision…a successful claim! We don’t have enough words to express, the dedication, determination, techniques, and the experience they set forth for us. We avoided litigation, additional stress, and left everything in the hands of competent and skilled professionals. Within 2 weeks we began to see remarkable results in the advancement of our claim, shortly after tremendous hard work, investigations, research, reports, and meeting we obtained confirmation of settlement partial settlement. The value that The Greenspan Co./Adjusters International has, can’t be labeled with a dollar sign, they’re value is far beyond that!!

Jessica was there for us 24/7 to help us get through this rough time in our lives.

After your detailed assessment of our loss you uncovered the inadequacies in the insurance company’s evaluations. To our surprise there were numerous areas the insurance company missed and purposely ignored. More importantly you determined the true damages and took the driver’s seat in reaching our ultimate settlement goals. Your expertise in understanding the claims process and damages were integral in our obtaining the settlement we did. You were able to reach 100% of our expectations and we thank you and the entire team at The Greenspan Co. / Adjusters International. You asked what I would consider to be success in this case. I told you what I thought a grand slam home run would be. You delivered exactly that.