Adjusters International Testimonials

Thank you for your efforts in helping Noyo Harbor District recover from the damages caused by the devastating tsunami that hit Japan in March 2011. We knew that the measurement of the damage as well as the claims handling was beyond our expertise. You immediately formulated a team of experts…to assist in the evaluation and measurement of the claim. The insight from your team was instrumental in the settlement. We thought our insurance company would help us and work with us to pay for the property damages in a timely fashion. Regretfully, the help expected from them was not forthcoming…The insurance company never worked with us through the process and set up roadblocks at every step of the way. The level of expertise from your team allowed us to navigate through the minefield of issues. The original measurement of the carrier was approximately $670,000. Our ultimate recovery of almost $2.2 million was well in excess of the carrier’s offer. ..We happily paid your fees as the results were worth the investment.

Once again we would like to thank you for your professional support during our dealings with our insurance company in regards to the fire we had at our warehouse

I am writing to you today to personally thank you for your professionalism, your expertise and for the superior job you performed in assisting us with our loss... You made us believers. At first, we were a little hesitant about hiring The Greenspan Co./Adjusters International, but dealing with you made us glad we did... We were very impressed on how you carried out your duties in an efficient manner. Both your knowledge and expertise in dealing with Royal Insurance helped make a difficult time much easier.

We would not have been nearly so thorough in identifying valid claims without your help. Our preliminary misgivings about distances between our respective offices were quickly eliminated by the promptness of response and ready availability of you and your staff. The claim settlement was accomplished without jeopardizing our long-term relationship with the insurance agent or the insurance underwriter.

We were very impressed with yourself and your staff of experts, all of whom were extremely efficient, helpful, and courteous…We always felt secure knowing that our interests were well protected and that as a result the settlement we received was fair and arrived in a timely fashion.

In comparison, your competition in the Manualoha complex did an extraordinary sub-standard job. It is my understanding that they 'underbid' your company by a small amount. This occurrence is living proof that you 'get what you pay for.

The settlement was beyond my expectations and almost three times what we thought it would be…I knew there were going to be numerous issues. Co-insurance penalties was a huge problem as my insurance company tried to reduce the amount of money it owed by claiming I did not adequately insure the building. There were attorneys, contractors, fire department folks, investigators, ATF, and numerous other entities that were involved in this claim. Your team dealt with them and the army of insurance consultants very well. You got the best result and your effort to negotiate the coinsurance, depreciation, and extra expense up front was excellent…I recovered much more than I ever thought I could have on my own. I paid almost $200,000 in fees for your services. It was worth every cent in terms of the service received. There is no way I could have negotiated the settlement you did.

It was only through your efforts and knowledge that Chrysler First received a settlement far in excess of what we had anticipated. It turned out that what appeared to be a simple fire damage claim for a Phoenix, Arizona property was, in fact, more complex. Issues involving asbestos removal, replacement cost versus actual value, developer's profit and overhead, depreciation issues, etc., became a matter of dispute. Due to your role in dealing with our insurance company, especially in the area of applicable state and federal statutes, Chrysler First received a very satisfactory settlement…As a real estate asset manager who deals with a magnitude of 'professionals' in various aspects of the industry, I can say it was refreshing to meet a true professional. Your timely response to phone calls and your patience in educating Chrysler First to its different options - while looking out for our interest - was recognized and appreciated.