Responding to the Worst Disasters

Adjusters International believes that a team approach is the most effective method of disaster recovery and claims settlement — and put that philosophy to work when a community in northern New York State needed it most.

The Village of Saranac Lake, located in New York’s Adirondack Mountains, is known for its snowy winters. So an early November fire at its department of transportation building could not have come at a worse time.

Lost in the fire were most of the village’s snow removal equipment, plus road repair machinery, maps of the village’s roadways and financial records. Based on a recommendation from its attorney, the village hired Adjusters International to handle its insurance claim. Adjusters International’s adjusters, estimators and inventory specialists teamed up and went to work, documenting the loss in its entirety, ultimately enabling the village to replace its costly equipment.

Other Fire Loss Engagements at a Glance

AFM Hospitality Corporation (Northwest Lodging Inc.) – Multiple locations Boddie-Noell Properties Inc. – • Virginia Beach, Va. • Matthews, N.C. • Charlotte, N.C. • Rockville, Md. CCA Industries Inc. (AMF Bowling) – Essex, United Kingdom Dean College – Franklin, Mass. Farm Fresh Inc. – Portsmouth, Va. Filene’s Basement Corporation – Auburn, Mass. First Union Bank – Charlotte, N.C. General Cigar Holding Inc. – Bloomfield, Conn. Illinois Bell – Hinsdale, Ill. Iron Mountain Inc. – South Brunswick, N.J. Natrochem Inc. – Savannah, Ga. Purity Bakery Ltd. – Nassau, Bahamas Quaker Maid Meats Inc. – Reading, Pa. Snyder’s of Hanover Inc. – Hanover, Pa. Tennant Company – Uden, Netherlands Vishay Intertechnology Inc. – Multiple locations Wawona Frozen Foods – Clovis, Calif.

The Jazz at Lincoln Center in New York City was in the midst of constructing a new facility in the Time Warner Center, including a main opera hall, concert hall, jazz club, the Jazz Hall of Fame and an addition to the educational center. Hopes for keeping the building project on track were nearly dashed, however, when fire ripped through the facility, causing millions of dollars in damages.

Adjusters International’s swift adjustment of the claim and concern for keeping the project on track paid off in a settlement that was not only satisfactory, but reached promptly enough for the project to be completed in time.The client was also grateful for Adjusters International’s insistence that the performance facility be tested for toxic residue, which led to a total cleansing and ensured the public’s safety.

At the Jazz, The Show Went On

Jazz at Lincoln Center

…The guidance and assistance received from…your teamwere invaluable at keeping the Jazz at Lincoln Center project on track. Of particular importance was the insistence of the Adjusters International team that the performance facility be tested for toxic residue. As a result of that testing, a complete and total cleansing was done. This was a public safety precaution that might have been omitted without your leadership.

There was a successful settlement with the insurance company for the total claim, which allowed the facility to be completed on time to have reviews…

Karen Ann Shafer Project Administrator Frederick P. Rose Hall Construction Project


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