Bed Bug Infestation - A Concern for Hospitality Industry
PROTECTING YOUR PROPERTY
Bed Bug Infestation — A Concern for Hospitality Industry
Hire a qualified, licensed pest control professional to inspect regularly, and quickly address infestations when they occur. Work with the vendor to ensure that the following steps are taken:
Thoroughly inspect, with permission, the guest’s luggage and clothing, as well as the infested room and the new room to which the guest is moved. If a room is infested, all machine- washable bedding, curtains, rugs, towels, etc. should be cleaned separately in the hottest water and dried on the hottest recommended cycle.
Scrub mattress seams with a stiff brush to dislodge bed bugs and their eggs.
Use a heavy duty HEPA vacuum on the mattress, bed frame, furniture, floor and carpet. Discard the used vacuum bag in a sealed plastic bag before using the vacuum in another room.
Place infested mattresses or box springs in zippered plastic covers and store them for at least one year before using them again.
Seal cracks in plaster and around the baseboards of the room completely with caulking material.
Treat the room with special cleaning products and/or pesticides, if necessary. (Be aware of any laws that may confine the use of pesticides to licensed professionals.)
Reinspect the room periodically to ensure that bed bugs are gone.
Although insurance is important, the key to minimizing or preventing such infestations and maintaining a positive reputation for the hotel is a comprehensive risk management program as outlined above.
800.382.2468 | AdjustersInternational.com
Sheila E. Salvatore, Editor | Editor@AdjustersInternational.com | 126 Business Park Drive | Utica, NY 13502
Insights forYour Industry ® is published as a public service byAdjusters International, Inc. It is provided for general information and is not intended to replace professional insurance, legal and/or financial advice for specific cases. ®