Disaster Recovery Coordinator
Lack of Teamwork Could Be the Real Disaster
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- Resolve internal disputes
- Manage the overall planning and recovery processes
Recovery Coordinator
The recovery coordinator will be involved in the day-to-day, hands-on management and coordination activities. This person is necessary even in a case where the recovery manager takes a hands-on role. Ideally this person will be provided with an administrative assistant and will assume the following responsibilities:
- Coordinate and compile damage assessment information
- Stay informed of decisions and agreements reached with insurers and other assisting agencies
- Schedule meetings and inspections
- Ensure senior management stays informed of the recovery process
- Test organizational concurrence with documentation procedures and mitigation strategies
- Circulate notes to team members promptly after meetings
- Circulate new or clarifying information to team members
- Work with risk management to insure sites as appropriate
Department Representatives
In addition to the recovery manager and coordinator, representatives from the following departments or sub-units should be assigned to the recovery team. These representatives should direct activities internal to their department, and will be responsible for overseeing the recovery efforts undertaken within their department. The responsibilities according to
their respective departments are summarized below:
- Central Finance/Accounting
- Develop and maintain a recovery database
- Develop fund accounting approach; communicate to other team members
- Determine the need for advances
- Enforce financial management procedures
- Legal
- Advise in matters concerning:
- Employee relations
- Insurance coverage
- Policy revisions
- Contentious issues
- Advise in matters concerning:
- Purchasing
- Develop list of preferred contractors and vendors
- When possible, develop renewable task-order contracts prior to a disaster to ensure your organization has the necessary outside resources immediately available
- Monitor contractor performance
- Risk Management
- Acquire necessary insurance
- Coordinate with team members concerning insured losses
- Present settlement offers to team for discussion
- Forward all settlement information to finance/accounting
- Technical Leads
- Information Technology
- Engineering
- Design
- Project Managers
- Interact with recovery coordinator
- Interact with finance/accounting to making tracking approach workable
- Inform project managers of local, state and federal codes that may affect the repair process
